Convenient, communicative, cost effective - first time user but open to using again.
Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better!
Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.
Arka Sarkar, Leeds
I found the process simple and fast
I found the process simple and fast.
Extra repairs were an easy process. The pick up and drop off were an added bonus.
Rachel Medich, Milltimber
Fantastic stress free service
Fantastic stress free service. Will definitely use again.
Nick Haverly, London
Reliable
Reliable, on time and very efficient!
Fermin Peleteiro , London
excellent jobs.
excellent jobs.
Honglei Shi, London
Reliable and friendly
Reliable and friendly
Derek Smith, High Wycombe
No garage available at first but later re-booking was fine.
I needed a timing belt and water pump replacement.
Fixter booked me a garage near Eastbourne but then found they couldn't fit me in and the booking had to be cancelled at no cost to me. Fixter kept me properly informed. So I re-booked next time I was in London and that was fine. Fixter collected and delivered exactly as booked, and the work was done on time.
Donald Beal, Polegate
Convenient car servicing…
My car was collected on time and MOT and service completed. I was made aware of the need for brake fluid change which was completed before the return of my car. The price was modest with the £30 referral and £17 bundle bonus. (whatever that was exactly I'm not sure)
Susan Williams, Chislehurst
The company were excellent
The company were excellent
They picked up
On time and delivered on time
Plus the driver was very polite and helpful
Very impressed with their service
Susan McDonough, London
Everything OK
Everything OK; would use again
Mrs Sandra Parker, Southampton
Convenient, communicative, cost effective - first time user but open to using again.
Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better!
Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.
Arka Sarkar, Leeds
I found the process simple and fast
I found the process simple and fast.
Extra repairs were an easy process. The pick up and drop off were an added bonus.
Rachel Medich, Milltimber
Fantastic stress free service
Fantastic stress free service. Will definitely use again.
Nick Haverly, London
Reliable
Reliable, on time and very efficient!
Fermin Peleteiro , London
excellent jobs.
excellent jobs.
Honglei Shi, London
Reliable and friendly
Reliable and friendly
Derek Smith, High Wycombe
No garage available at first but later re-booking was fine.
I needed a timing belt and water pump replacement.
Fixter booked me a garage near Eastbourne but then found they couldn't fit me in and the booking had to be cancelled at no cost to me. Fixter kept me properly informed. So I re-booked next time I was in London and that was fine. Fixter collected and delivered exactly as booked, and the work was done on time.
Donald Beal, Polegate
Convenient car servicing…
My car was collected on time and MOT and service completed. I was made aware of the need for brake fluid change which was completed before the return of my car. The price was modest with the £30 referral and £17 bundle bonus. (whatever that was exactly I'm not sure)
Susan Williams, Chislehurst
The company were excellent
The company were excellent
They picked up
On time and delivered on time
Plus the driver was very polite and helpful
Very impressed with their service
Susan McDonough, London
Everything OK
Everything OK; would use again
Mrs Sandra Parker, Southampton
Convenient, communicative, cost effective - first time user but open to using again.
Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better!
Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.
Arka Sarkar, Leeds
I found the process simple and fast
I found the process simple and fast.
Extra repairs were an easy process. The pick up and drop off were an added bonus.
Rachel Medich, Milltimber
Fantastic stress free service
Fantastic stress free service. Will definitely use again.