Jaguar XE brake discs & pads replacement

Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better! Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.

Reliable, on time and very efficient!

Everything was done very efficiently and courteously.

really good service - iwas upadted online so knew the status of car

Easy to book, very convenient and reliable, with good communications and updates. Excellent service.

I needed a timing belt and water pump replacement. Fixter booked me a garage near Eastbourne but then found they couldn't fit me in and the booking had to be cancelled at no cost to me. Fixter kept me properly informed. So I re-booked next time I was in London and that was fine. Fixter collected and delivered exactly as booked, and the work was done on time.

Very efficient and helpful. Thankyou!