Vauxhall Vectra thermostat replacement

Reducing this to four stars, based on the fact that I have just tried to look at a replacement battery for another car in our household, which is currently SORN - We need a battery to make it roadworthy, and the Fixter system won't entertain it, which is an area for improvement for me. Everything else is true and correct, though this is a bit disappointing and we'll now have to look elsewhere. Everything a service based company should be. From start to finish the process was simple, efficient and most importantly, excellent value for money. So many businesses in the UK could learn a thing or two from this organisation. I will go to Fixter first in future and hope that their model continues to remain as just as it is.

smooth, quick and professional

Despite some issues with the car being collected the overall customer service to sort it out and still ensure it was MOT'd on the same day was good. Once collected it was a quick and simple process and the driver was very professional when collecting.

The guys are really great, and took good care of my car! (mechanics & drivers) I've used their service more than once - MOT, Servicing & other work - and will use them again. Highly recommended. :) PS don't normally do reviews, but making an exception.

Good service

Late picking up was told they tried to call me but there were no missed calls from the number they eventually called me from, no missed calls at all in fact!, Very pleased with service in the end, can’t fault the work done and car returned safe and sound.

The website was easy, quick. Thought it would be too expensive but we managed it. I had to call their customer service to change a date and they were helpful, polite, knowledgeable. The money is not taken until the job is done. The couriers picking up and dropping off the car were great, polite, professional - there is an option to tip when you book the job, not compulsory but we tipped £5 as the garage was about 30 minutes away for them to drive over to us. Extremely convenient service, we will definitely use Fixter again.

Reducing this to four stars, based on the fact that I have just tried to look at a replacement battery for another car in our household, which is currently SORN - We need a battery to make it roadworthy, and the Fixter system won't entertain it, which is an area for improvement for me. Everything else is true and correct, though this is a bit disappointing and we'll now have to look elsewhere. Everything a service based company should be. From start to finish the process was simple, efficient and most importantly, excellent value for money. So many businesses in the UK could learn a thing or two from this organisation. I will go to Fixter first in future and hope that their model continues to remain as just as it is.

smooth, quick and professional

Despite some issues with the car being collected the overall customer service to sort it out and still ensure it was MOT'd on the same day was good. Once collected it was a quick and simple process and the driver was very professional when collecting.

Friendly driver, and prompt updates about the vehicle.

The repair that needed to be done Was done with no problem, The only reason I gave 4 stars was because of the lack of communication