Kia Optima oil pump replacement

I was slightly annoyed that they let me book an appointment for 2 days time, then immediately cancelled and offered a booking in 3 weeks. However, this was over the Xmas period and better than other local garages. One the actually day I was really happy with their communication and customer service. I will definitely be using again and recommending. I loved the clear pricing structure

The guy collected my car around 10.30 (slightly later than expected but traffic was heavy). Was told it maybe closer to 7pm when it would return.(Despite being texted earlier in day saying it would before.) By 8pm there was no sign and no one to get in touch with!! Panic started rising. Had I been had or something similar? At 9pm the door bell went - expecting the worst, I was surprised to find the guy from earlier looking for somewhere to put car keys. Relief!! Driver apologised over the lateness blaming too much work. At least the car had its service and passed its MOT. So we're good to go.... 👍🏻 But next time a phone call would be appreciated be if you're going to be late!

They are on time efficient and accommodating I have all my friend wanting to go to them

I was very happy with the service, having someone pick up and rerun my car for its MOT was very handy. They need to launch an app, that’s my only suggestion.

Really efficient easy service. The car was collected on time and the additional work that was required was clearly explained with photos and quotes through the app.

Good service

As I`m not able to drive at the moment, pick up and delivery were escential.

I was slightly annoyed that they let me book an appointment for 2 days time, then immediately cancelled and offered a booking in 3 weeks. However, this was over the Xmas period and better than other local garages. One the actually day I was really happy with their communication and customer service. I will definitely be using again and recommending. I loved the clear pricing structure

The guy collected my car around 10.30 (slightly later than expected but traffic was heavy). Was told it maybe closer to 7pm when it would return.(Despite being texted earlier in day saying it would before.) By 8pm there was no sign and no one to get in touch with!! Panic started rising. Had I been had or something similar? At 9pm the door bell went - expecting the worst, I was surprised to find the guy from earlier looking for somewhere to put car keys. Relief!! Driver apologised over the lateness blaming too much work. At least the car had its service and passed its MOT. So we're good to go.... 👍🏻 But next time a phone call would be appreciated be if you're going to be late!

They are on time efficient and accommodating I have all my friend wanting to go to them

Had a mot which uncovered some problems. These were promptly fixed

Great service. Easy. Clear communication. Will use again