I am satisfied with their services, I booked delivery for Mot and full service. Everything went well. I will use their services again. I recommend the company. Thank you
Gyongyi Safran, Welwyn Garden City
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Nice and friendly service
Nice and friendly service
Joerg Noppens, Kenley
Fast, simple and professional
I didn't have to worry about anything. I ordered a service online, they picked up and dropped off the car at my house.
Petra Hutnevova, Hull
Easy and convenient
Easy and convenient
jacqueline hall, Thornton-Cleveleys
Efficient & friendly
Fast , efficient and friendly
Robert Macmaster, London
Very convenient that the car was picked…
Very convenient that the car was picked up and dropped off again.
Kept us informed of work needing done and timescale.
Reasonably priced.
Will use again.
Joy Claireaux , Edinburgh
Great service
Great service, very friendly driver. Many thanks.
Simon Trafford, Clacton-on-Sea
Brilliant and highly recommended.
Brilliant and highly recommended.
SERGIO BORGES, Slough
Smooth experience
Smooth experience
Affordable
Easy to book. Great and easy communication thoughout the whole process during the day
Will recommend
Yusianmar Mariani, Leatherhead
I am satisfied with their services
I am satisfied with their services, I booked delivery for Mot and full service. Everything went well. I will use their services again. I recommend the company. Thank you
Gyongyi Safran, Welwyn Garden City
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Nice and friendly service
Nice and friendly service
Joerg Noppens, Kenley
Fast, simple and professional
I didn't have to worry about anything. I ordered a service online, they picked up and dropped off the car at my house.
Petra Hutnevova, Hull
Easy and convenient
Easy and convenient
jacqueline hall, Thornton-Cleveleys
Efficient & friendly
Fast , efficient and friendly
Robert Macmaster, London
Very convenient that the car was picked…
Very convenient that the car was picked up and dropped off again.
Kept us informed of work needing done and timescale.
Reasonably priced.
Will use again.
Joy Claireaux , Edinburgh
Great service
Great service, very friendly driver. Many thanks.
Simon Trafford, Clacton-on-Sea
Brilliant and highly recommended.
Brilliant and highly recommended.
SERGIO BORGES, Slough
Smooth experience
Smooth experience
Affordable
Easy to book. Great and easy communication thoughout the whole process during the day
Will recommend
Yusianmar Mariani, Leatherhead
I am satisfied with their services
I am satisfied with their services, I booked delivery for Mot and full service. Everything went well. I will use their services again. I recommend the company. Thank you
Gyongyi Safran, Welwyn Garden City
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Nice and friendly service
Nice and friendly service
Joerg Noppens, Kenley
Fast, simple and professional
I didn't have to worry about anything. I ordered a service online, they picked up and dropped off the car at my house.
Petra Hutnevova, Hull
Easy and convenient
Easy and convenient
jacqueline hall, Thornton-Cleveleys
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