Absolutely recommend and special thanks to Alex who went above and beyond
I've seen so many negative feedbacks about MOTs, delays etc. My story was a bit different and the Fixter Team - specially Alex - went above and beyond. Long story short the exhaust has to be replaced on my Smart Fortwo 451 and all the garages including Mercedes does not have any kind of exhaust not even aftermarket ones. The Mercedes got that part on back order since last year.
Most of the garages refused to do the job if they are not supplied the car parts due to the warranty issue. Halfords gave me a quote for the job but it turns out they were unable to get the parts also for months. So I had enough to chase garages for 3 months. I've asked the Fixter Team to find me a garage who is able to fix the exhaust if I supply the part as I managed to find an aftermarket one made by BM Catalyst (BM 4514900081) - most of them doesn't fit due the the emission rule has changed in the year of my car produced 2009-10 - but this one does with the fitting kit (FK91590C). Anyway, Alex called me back a day later and confirmed one garage able to do that, but without collecting the car, however I wasn't really keen on the option anyway and the garage is only few miles from my flat. So he booked the garage, I brought the part, I went to the garage early morning on that day and it turned out they are actually Smart specialist - called Hares Servicing in Littlehampton - by midday the car was ready. Fixed payment went through online after the garage issued the invoice. No extra works, no extra charges etc.
Absolutely recommend the Fixter and that particular Garage as well.
Robert Varga, Lancing
Great service
Great service. Kept me upto date whilst car was at the garage highly recomend
Lee Davies, Stoke-on-Trent
Great service all round !!
Great service all round !!
Cameron Fariba, London
They were late picking up my car,but…
They were late picking up my car,but had the courtesy toring and explain and it wasn,t their fault.The driver was friendly and informative
Andrea Freegard, Peterborough
Great service and hassle free
Great service and hassle free, great customer service
Kanza Azher, Birmingham
It was a smooth and easy process
It was a smooth and easy process, they kept me updated the whole time my car was with them. Pick up, repairs, and drop off done in one day. Would definitely recommend.
Disney Clark, Reading
Fabulous would definitely recommend them
Fabulous would definitely recommend them
Helen Wardle, Stockport
Great service
Easy, quick, cheap and reliable service
Kelly Blake, Chessington
Great customer service
Great customer service. Will use agaun.
Sandra Wienholt, Glasgow
Excellent service
Excellent service. Car picked up and dropped off on time. Communication by text so I could answer whilst at work. Could not be better.
Lisa Shennan, Coulsdon
Absolutely recommend and special thanks to Alex who went above and beyond
I've seen so many negative feedbacks about MOTs, delays etc. My story was a bit different and the Fixter Team - specially Alex - went above and beyond. Long story short the exhaust has to be replaced on my Smart Fortwo 451 and all the garages including Mercedes does not have any kind of exhaust not even aftermarket ones. The Mercedes got that part on back order since last year.
Most of the garages refused to do the job if they are not supplied the car parts due to the warranty issue. Halfords gave me a quote for the job but it turns out they were unable to get the parts also for months. So I had enough to chase garages for 3 months. I've asked the Fixter Team to find me a garage who is able to fix the exhaust if I supply the part as I managed to find an aftermarket one made by BM Catalyst (BM 4514900081) - most of them doesn't fit due the the emission rule has changed in the year of my car produced 2009-10 - but this one does with the fitting kit (FK91590C). Anyway, Alex called me back a day later and confirmed one garage able to do that, but without collecting the car, however I wasn't really keen on the option anyway and the garage is only few miles from my flat. So he booked the garage, I brought the part, I went to the garage early morning on that day and it turned out they are actually Smart specialist - called Hares Servicing in Littlehampton - by midday the car was ready. Fixed payment went through online after the garage issued the invoice. No extra works, no extra charges etc.
Absolutely recommend the Fixter and that particular Garage as well.
Robert Varga, Lancing
Great service
Great service. Kept me upto date whilst car was at the garage highly recomend
Lee Davies, Stoke-on-Trent
Great service all round !!
Great service all round !!
Cameron Fariba, London
They were late picking up my car,but…
They were late picking up my car,but had the courtesy toring and explain and it wasn,t their fault.The driver was friendly and informative
Andrea Freegard, Peterborough
Great service and hassle free
Great service and hassle free, great customer service
Kanza Azher, Birmingham
It was a smooth and easy process
It was a smooth and easy process, they kept me updated the whole time my car was with them. Pick up, repairs, and drop off done in one day. Would definitely recommend.
Disney Clark, Reading
Fabulous would definitely recommend them
Fabulous would definitely recommend them
Helen Wardle, Stockport
Great service
Easy, quick, cheap and reliable service
Kelly Blake, Chessington
Great customer service
Great customer service. Will use agaun.
Sandra Wienholt, Glasgow
Excellent service
Excellent service. Car picked up and dropped off on time. Communication by text so I could answer whilst at work. Could not be better.
Lisa Shennan, Coulsdon
Absolutely recommend and special thanks to Alex who went above and beyond
I've seen so many negative feedbacks about MOTs, delays etc. My story was a bit different and the Fixter Team - specially Alex - went above and beyond. Long story short the exhaust has to be replaced on my Smart Fortwo 451 and all the garages including Mercedes does not have any kind of exhaust not even aftermarket ones. The Mercedes got that part on back order since last year.
Most of the garages refused to do the job if they are not supplied the car parts due to the warranty issue. Halfords gave me a quote for the job but it turns out they were unable to get the parts also for months. So I had enough to chase garages for 3 months. I've asked the Fixter Team to find me a garage who is able to fix the exhaust if I supply the part as I managed to find an aftermarket one made by BM Catalyst (BM 4514900081) - most of them doesn't fit due the the emission rule has changed in the year of my car produced 2009-10 - but this one does with the fitting kit (FK91590C). Anyway, Alex called me back a day later and confirmed one garage able to do that, but without collecting the car, however I wasn't really keen on the option anyway and the garage is only few miles from my flat. So he booked the garage, I brought the part, I went to the garage early morning on that day and it turned out they are actually Smart specialist - called Hares Servicing in Littlehampton - by midday the car was ready. Fixed payment went through online after the garage issued the invoice. No extra works, no extra charges etc.
Absolutely recommend the Fixter and that particular Garage as well.
Robert Varga, Lancing
Great service
Great service. Kept me upto date whilst car was at the garage highly recomend
Lee Davies, Stoke-on-Trent
Great service all round !!
Great service all round !!
Cameron Fariba, London
They were late picking up my car,but…
They were late picking up my car,but had the courtesy toring and explain and it wasn,t their fault.The driver was friendly and informative
Andrea Freegard, Peterborough
Great service and hassle free
Great service and hassle free, great customer service
Kanza Azher, Birmingham
Learn more about MOT
Our in-house mechanics answer the most common questions about MOT