Convenient, communicative, cost effective - first time user but open to using again.
Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better!
Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.
Arka Sarkar, Leeds
Convenience
Convenience, convenience, convenience. Good service. Good communication.
Sue Greenwood, London
Smooth collection and return.
Smooth collection and return.
Recommended work completed at reasonable cost and has made steering a lot more positive.
Communications clear and helpful
Harold Mitchell, High Wycombe
The company were excellent
The company were excellent
They picked up
On time and delivered on time
Plus the driver was very polite and helpful
Very impressed with their service
Susan McDonough, London
Great, non-problematic service all round
the only issue I have to mention is that the original quote price was changed (almost doubled from 450 to £850) and the original scheduled data had to be moved - I was notified about it and asked if I want to proceed so I can't really complain - but agreeing to the date and price from the beginning without any changes would've made for just smoother experience.
Everything else went as well as it could have.
Mateusz Tracz, Caerphilly
Garage was good price saved £300
Garage was good price saved £300! Communication from fixture could be improved. But happy with final outcome as wanted genuine Audi parts which I paid more for. Still saved £300
Jacqueline Mcgee, Northwich
Easy to book and reliable
Easy to book, very convenient and reliable, with good communications and updates. Excellent service.
Susan Aubrey-Cound, London
Was very happy with collect and drop…
Was very happy with collect and drop service especially with a busy work life you don’t need to worry about your car whilst in service or MOT check. Will recommend and will use for my next service.
Prince Songsong , Radlett
Fantastic stress free service
Fantastic stress free service. Will definitely use again.
Nick Haverly, London
Everything OK
Everything OK; would use again
Mrs Sandra Parker, Southampton
Convenient, communicative, cost effective - first time user but open to using again.
Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better!
Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.
Arka Sarkar, Leeds
Convenience
Convenience, convenience, convenience. Good service. Good communication.
Sue Greenwood, London
Smooth collection and return.
Smooth collection and return.
Recommended work completed at reasonable cost and has made steering a lot more positive.
Communications clear and helpful
Harold Mitchell, High Wycombe
The company were excellent
The company were excellent
They picked up
On time and delivered on time
Plus the driver was very polite and helpful
Very impressed with their service
Susan McDonough, London
Great, non-problematic service all round
the only issue I have to mention is that the original quote price was changed (almost doubled from 450 to £850) and the original scheduled data had to be moved - I was notified about it and asked if I want to proceed so I can't really complain - but agreeing to the date and price from the beginning without any changes would've made for just smoother experience.
Everything else went as well as it could have.
Mateusz Tracz, Caerphilly
Garage was good price saved £300
Garage was good price saved £300! Communication from fixture could be improved. But happy with final outcome as wanted genuine Audi parts which I paid more for. Still saved £300
Jacqueline Mcgee, Northwich
Easy to book and reliable
Easy to book, very convenient and reliable, with good communications and updates. Excellent service.
Susan Aubrey-Cound, London
Was very happy with collect and drop…
Was very happy with collect and drop service especially with a busy work life you don’t need to worry about your car whilst in service or MOT check. Will recommend and will use for my next service.
Prince Songsong , Radlett
Fantastic stress free service
Fantastic stress free service. Will definitely use again.
Nick Haverly, London
Everything OK
Everything OK; would use again
Mrs Sandra Parker, Southampton
Convenient, communicative, cost effective - first time user but open to using again.
Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better!
Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.
Arka Sarkar, Leeds
Convenience
Convenience, convenience, convenience. Good service. Good communication.
Sue Greenwood, London
Smooth collection and return.
Smooth collection and return.
Recommended work completed at reasonable cost and has made steering a lot more positive.
Communications clear and helpful
Harold Mitchell, High Wycombe
The company were excellent
The company were excellent
They picked up
On time and delivered on time
Plus the driver was very polite and helpful
Very impressed with their service
Susan McDonough, London
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