Volkswagen T-Cross engine coolant flush & replacement

Fantastic stress free service. Will definitely use again.

Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better! Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.

I love the service, no arranging lifts, waiting around or time off work. so convenient and hassle free. Customer service is excellent if you do need to speak to them. The guy who came to collect was every friendly and polite advised a time slot for returning the car which was adhered to. Overall amazing idea and will definately use a third time next year.

Everything OK; would use again

Reliable, on time and very efficient!

Reliable and friendly

Good value. Car collected, serviced and dropped back on timeframe promised. Would happily use again.