Smart Forfour trailing arm replacement

I was very happy with the service, having someone pick up and rerun my car for its MOT was very handy. They need to launch an app, that’s my only suggestion.

The guy collected my car around 10.30 (slightly later than expected but traffic was heavy). Was told it maybe closer to 7pm when it would return.(Despite being texted earlier in day saying it would before.) By 8pm there was no sign and no one to get in touch with!! Panic started rising. Had I been had or something similar? At 9pm the door bell went - expecting the worst, I was surprised to find the guy from earlier looking for somewhere to put car keys. Relief!! Driver apologised over the lateness blaming too much work. At least the car had its service and passed its MOT. So we're good to go.... 👍🏻 But next time a phone call would be appreciated be if you're going to be late!

Communication was very good. However, booking the garage and then cancelling then rebooking a week later was less good.

An excellent reliable service

I was using Fixter for an MOT/service on my car. I was kept informed about the date/time of the pick up. Having the car picked up and brought back is a bonus. I was kept informed about the MOT and if any extra work was required. Nothing was done without my OK. Great service and friendly.

Really efficient easy service. The car was collected on time and the additional work that was required was clearly explained with photos and quotes through the app.

Picked up on time job done very happy

I was very happy with the service, having someone pick up and rerun my car for its MOT was very handy. They need to launch an app, that’s my only suggestion.

The guy collected my car around 10.30 (slightly later than expected but traffic was heavy). Was told it maybe closer to 7pm when it would return.(Despite being texted earlier in day saying it would before.) By 8pm there was no sign and no one to get in touch with!! Panic started rising. Had I been had or something similar? At 9pm the door bell went - expecting the worst, I was surprised to find the guy from earlier looking for somewhere to put car keys. Relief!! Driver apologised over the lateness blaming too much work. At least the car had its service and passed its MOT. So we're good to go.... 👍🏻 But next time a phone call would be appreciated be if you're going to be late!

Communication was very good. However, booking the garage and then cancelling then rebooking a week later was less good.

Fixter could not have been easier to use. Very helpful, flexible and lovely to deal with. Updates via text and email regarding the progress of my MOT and service as well as friendly local pick up and drop off team. Well prices and although works needed to be done, prices were reasonable. Very happy and have recommended!

Prompt, friendly service and equally reliable subcontract garage