Hyundai Santa Fe trailing arm replacement

Communication was very good. However, booking the garage and then cancelling then rebooking a week later was less good.

The guy collected my car around 10.30 (slightly later than expected but traffic was heavy). Was told it maybe closer to 7pm when it would return.(Despite being texted earlier in day saying it would before.) By 8pm there was no sign and no one to get in touch with!! Panic started rising. Had I been had or something similar? At 9pm the door bell went - expecting the worst, I was surprised to find the guy from earlier looking for somewhere to put car keys. Relief!! Driver apologised over the lateness blaming too much work. At least the car had its service and passed its MOT. So we're good to go.... 👍🏻 But next time a phone call would be appreciated be if you're going to be late!

Such a straight forward easy service. They did exactly as they advertise! Brilliant service.

Total game changer. I completely forgot to pre-book an MOT appointment and my usual garage was fully booked for weeks by the time I called them. I thus used Fixter for the first time. Took 2 mins to book, with an appointment in two days time and the service was excellent. Collected, serviced, MOT-ed and delivered back, all in one day. So impressed.

I was slightly annoyed that they let me book an appointment for 2 days time, then immediately cancelled and offered a booking in 3 weeks. However, this was over the Xmas period and better than other local garages. One the actually day I was really happy with their communication and customer service. I will definitely be using again and recommending. I loved the clear pricing structure

Easy to book, good communication, really helpful staff.

Great service. Easy. Clear communication. Will use again

Communication was very good. However, booking the garage and then cancelling then rebooking a week later was less good.

The guy collected my car around 10.30 (slightly later than expected but traffic was heavy). Was told it maybe closer to 7pm when it would return.(Despite being texted earlier in day saying it would before.) By 8pm there was no sign and no one to get in touch with!! Panic started rising. Had I been had or something similar? At 9pm the door bell went - expecting the worst, I was surprised to find the guy from earlier looking for somewhere to put car keys. Relief!! Driver apologised over the lateness blaming too much work. At least the car had its service and passed its MOT. So we're good to go.... 👍🏻 But next time a phone call would be appreciated be if you're going to be late!

Such a straight forward easy service. They did exactly as they advertise! Brilliant service.

Good service

Great customer service, focused on a hassle-free experience - essential for someone with a busy life!