Couldn't fault it. My car was collected on time, delivered back on time as well. Good job!
john de lucovich, Manchester
Great service
Great services from start to finish
Joanne Frew, London
Very very satisfied .this service is…
Very very satisfied .this service is very good special for learner driver👌
Marjan Bashiri, Edinburgh
Super
Very fast, friendly and comfortable service 👌
Dauren Kumpeissov, London
Came on time ,did the annual service…
Came on time ,did the annual service and returned vehicle in the afternoon. A good find and will use them in future.
Charles Frederick Moxom, London
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
Excellent customer service I had a…
Excellent customer service I had a problem with the garage that was allocated to me, but Megan sorted it and gave me a full explanation of the problem, after speaking to the garage in question. She has assured me they will put a note on my file, not to allocate this garage to me on my request. She followed up everything she said she would and contacted me when she said she would. Well done Megan, excellent customer service.
Julie Fitzpatrick , Oldham
First Class.
From initial online booking (cambelt,waterpump replacement) to car being picked-up and returned it was a great no fuss experience. Happy.
CHRISTOPHER TOOP, Colchester
the car was picked up when said and…
the car was picked up when said and delivered as stated so i didnt loose any time in work. The gentleman delivering the car was polite and pleasant. Everything I expected.
rosita taylor, Cardiff
Garage very friendly and did the Mot…
Garage very friendly and did the Mot and repairs efficiently..
John Maycraft, Bolton
Couldn't fault it
Couldn't fault it. My car was collected on time, delivered back on time as well. Good job!
john de lucovich, Manchester
Great service
Great services from start to finish
Joanne Frew, London
Very very satisfied .this service is…
Very very satisfied .this service is very good special for learner driver👌
Marjan Bashiri, Edinburgh
Super
Very fast, friendly and comfortable service 👌
Dauren Kumpeissov, London
Came on time ,did the annual service…
Came on time ,did the annual service and returned vehicle in the afternoon. A good find and will use them in future.
Charles Frederick Moxom, London
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
Excellent customer service I had a…
Excellent customer service I had a problem with the garage that was allocated to me, but Megan sorted it and gave me a full explanation of the problem, after speaking to the garage in question. She has assured me they will put a note on my file, not to allocate this garage to me on my request. She followed up everything she said she would and contacted me when she said she would. Well done Megan, excellent customer service.
Julie Fitzpatrick , Oldham
First Class.
From initial online booking (cambelt,waterpump replacement) to car being picked-up and returned it was a great no fuss experience. Happy.
CHRISTOPHER TOOP, Colchester
the car was picked up when said and…
the car was picked up when said and delivered as stated so i didnt loose any time in work. The gentleman delivering the car was polite and pleasant. Everything I expected.
rosita taylor, Cardiff
Garage very friendly and did the Mot…
Garage very friendly and did the Mot and repairs efficiently..
John Maycraft, Bolton
Couldn't fault it
Couldn't fault it. My car was collected on time, delivered back on time as well. Good job!
john de lucovich, Manchester
Great service
Great services from start to finish
Joanne Frew, London
Very very satisfied .this service is…
Very very satisfied .this service is very good special for learner driver👌
Marjan Bashiri, Edinburgh
Super
Very fast, friendly and comfortable service 👌
Dauren Kumpeissov, London
Came on time ,did the annual service…
Came on time ,did the annual service and returned vehicle in the afternoon. A good find and will use them in future.
