Great & efficient when I managed to contact the company
Anthony Botelho, London
Use Fixter every time
On time, well organised, work completed, polite efficient well priced
Richard Hulf, St. Albans
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Easy and convenient
Easy and convenient
jacqueline hall, Thornton-Cleveleys
Brilliant service highly recommend
Brilliant service highly recommend
Ron Gedge , Greenford
Great value
Great value. Car picked up and returned promptly.
Simon Ringshall, Gerrards Cross
Great experience
Great company, very efficient with clear communication. Recommended.
Sophie Buckle, Hounslow
Smooth experience
Smooth experience
Affordable
Easy to book. Great and easy communication thoughout the whole process during the day
Will recommend
Yusianmar Mariani, Leatherhead
Seamless experience
Seamless experience. They got my car delivered and provided mot all in couple of hours. No additional costs.
Ivan Trbovic, London
Very well done
Most appreciated and professional collected and delivered a very professional and good service Most appreciated will definitely use again thank you
Jonathan Leadbetter, London
Great & efficient when I managed to…
Great & efficient when I managed to contact the company
Anthony Botelho, London
Use Fixter every time
On time, well organised, work completed, polite efficient well priced
Richard Hulf, St. Albans
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Easy and convenient
Easy and convenient
jacqueline hall, Thornton-Cleveleys
Brilliant service highly recommend
Brilliant service highly recommend
Ron Gedge , Greenford
Great value
Great value. Car picked up and returned promptly.
Simon Ringshall, Gerrards Cross
Great experience
Great company, very efficient with clear communication. Recommended.
Sophie Buckle, Hounslow
Smooth experience
Smooth experience
Affordable
Easy to book. Great and easy communication thoughout the whole process during the day
Will recommend
Yusianmar Mariani, Leatherhead
Seamless experience
Seamless experience. They got my car delivered and provided mot all in couple of hours. No additional costs.
Ivan Trbovic, London
Very well done
Most appreciated and professional collected and delivered a very professional and good service Most appreciated will definitely use again thank you
Jonathan Leadbetter, London
Great & efficient when I managed to…
Great & efficient when I managed to contact the company
Anthony Botelho, London
Use Fixter every time
On time, well organised, work completed, polite efficient well priced
Richard Hulf, St. Albans
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Easy and convenient
Easy and convenient
jacqueline hall, Thornton-Cleveleys
Brilliant service highly recommend
Brilliant service highly recommend
Ron Gedge , Greenford
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