Car picked up and deliver back to my door, very convenient and a good personal service
Alan Leslie, East kilbride
1- company is very accurate
1- company is very accurate, 2- principal and value, 3-respectful 4- helpful, 5 - honest,6- I feel safe with them 6- good quality service in general
Barosh Duhuky, London
Did the job as agreed and collected and…
Did the job as agreed and collected and returned ahead of schedule and all in Christmas week with little notice
Philip Hall, Gerrards Cross
Happy chappy
Work was good price but goes back in on 4/01/24 for more work.
Malcolm Christie, Glasgow
Great service
Great service, transparent.
Jahit Janberk, Edgware
Excellent service
Excellent service. Prompt pick up and return with great communication.
David Nicholas, Cardiff
Great job well done
Great job well done
Steven Webb, London
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Easy process
Easy process - collection/drop-off of my vehicle
Good communication of what’s happening during MOT & Service
Joseph White, London
Seamless experience
Seamless experience. They got my car delivered and provided mot all in couple of hours. No additional costs.
Ivan Trbovic, London
Car picked up and deliver back to my…
Car picked up and deliver back to my door, very convenient and a good personal service
Alan Leslie, East kilbride
1- company is very accurate
1- company is very accurate, 2- principal and value, 3-respectful 4- helpful, 5 - honest,6- I feel safe with them 6- good quality service in general
Barosh Duhuky, London
Did the job as agreed and collected and…
Did the job as agreed and collected and returned ahead of schedule and all in Christmas week with little notice
Philip Hall, Gerrards Cross
Happy chappy
Work was good price but goes back in on 4/01/24 for more work.
Malcolm Christie, Glasgow
Great service
Great service, transparent.
Jahit Janberk, Edgware
Excellent service
Excellent service. Prompt pick up and return with great communication.
David Nicholas, Cardiff
Great job well done
Great job well done
Steven Webb, London
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Easy process
Easy process - collection/drop-off of my vehicle
Good communication of what’s happening during MOT & Service
Joseph White, London
Seamless experience
Seamless experience. They got my car delivered and provided mot all in couple of hours. No additional costs.
Ivan Trbovic, London
Car picked up and deliver back to my…
Car picked up and deliver back to my door, very convenient and a good personal service
Alan Leslie, East kilbride
1- company is very accurate
1- company is very accurate, 2- principal and value, 3-respectful 4- helpful, 5 - honest,6- I feel safe with them 6- good quality service in general
Barosh Duhuky, London
Did the job as agreed and collected and…
Did the job as agreed and collected and returned ahead of schedule and all in Christmas week with little notice
Philip Hall, Gerrards Cross
Happy chappy
Work was good price but goes back in on 4/01/24 for more work.
