Alfa Romeo 159 rear shock absorber

Update: following the review, Fixter reached out and confirmed that the oil was indeed changed. Original review: I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded. The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries. I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.

Very convenient that the car was picked up and dropped off again. Kept us informed of work needing done and timescale. Reasonably priced. Will use again.

Great & efficient when I managed to contact the company

Quick and easy to deal with. Straight forward communications, no delays and no excuses. Love it. Will definitely use them again.

On time, well organised, work completed, polite efficient well priced

This is the second time I use the service and I am very happy with it. I don’t need to waste my time taking my car to the garage and wait there until it is ready. The guy came to my office and collect the key from me and he left the key with me in my office. I will use it every time I need

1- company is very accurate, 2- principal and value, 3-respectful 4- helpful, 5 - honest,6- I feel safe with them 6- good quality service in general

Update: following the review, Fixter reached out and confirmed that the oil was indeed changed. Original review: I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded. The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries. I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.

Very convenient that the car was picked up and dropped off again. Kept us informed of work needing done and timescale. Reasonably priced. Will use again.

Great & efficient when I managed to contact the company

Great service.

Excellent service. Prompt pick up and return with great communication.