Honda Insight oil pump replacement

Very professional, very responsive. Lovely company and so convenient for me

Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing. With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word. The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.

Really efficient easy service. The car was collected on time and the additional work that was required was clearly explained with photos and quotes through the app.

Great service. Easy. Clear communication. Will use again

Support team did an excellent job with helping with a problem that arose during service. Fantastic communication - no waiting multiple days for a response (usually heard back within 30 minutes).

Excellent service from start to finish. Somebody from the team phoned me one month before my MOT was due, which I completely forgotten about! It was easy to book in, somebody came to collect the car from my house for free and dropped it back within two hours. The price was really reasonable service outstanding highly recommend

Prompt, friendly service and equally reliable subcontract garage

Very professional, very responsive. Lovely company and so convenient for me

Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing. With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word. The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.

Really efficient easy service. The car was collected on time and the additional work that was required was clearly explained with photos and quotes through the app.

Brilliant service, was a bit sceptical at first giving my car to someone. But I was kept up to date and my car was brought back early.

I was using Fixter for an MOT/service on my car. I was kept informed about the date/time of the pick up. Having the car picked up and brought back is a bonus. I was kept informed about the MOT and if any extra work was required. Nothing was done without my OK. Great service and friendly.