Fixter was so easy. The driver arrived right on time, and I was kept updated through the whole process. I would define use this service again
Gabbie Mathews, Manchester
Excellent service as always
Excellent service as always, kept fully informed of all issues and how much the work was going to cost.
Vehicle collected and returned within the timescale quoted and if any delays you receive a call letting you know new collection/delivery time.
Ian Bemrose, Glasgow
The ease of booking is great
The ease of booking is great. Communication before collection was spot-on. For me, I was expecting a call as to when the driver was returning my vehicle, especially after an email to say car was done and they were awaiting a driver. I had no call and the driver arrived at a most inconvenient time.
Maureen Atkins, Wokingham
Very very satisfied .this service is…
Very very satisfied .this service is very good special for learner driver👌
Marjan Bashiri, Edinburgh
Good , quick and easy booking online, good communication from Fixter kept me in the loop and updates with finding a garage to carry out the work needed done on the car. Good fair prices over all.
Quick, convenient and easy access online, As a single older woman. I felt very reassured with the whole process and would recommend to other woman. Staff are helpful and friendly and very supportive with any queries I had. Very fair quotes and pricing. Very happy overall.
Rachel Edwards, Bournemouth
Great company, good service
Reliable. Reasonable price.
Janet Tutill, London
Very easy to use and very responsive
Very easy to use and very responsive
Keith Wilson, Edinburgh
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
Super
Very fast, friendly and comfortable service 👌
Dauren Kumpeissov, London
Excellent communication
Excellent communication. Collected when they said they would and returned as expected.
Wendy Grant, Wantage
Fixter was so easy
Fixter was so easy. The driver arrived right on time, and I was kept updated through the whole process. I would define use this service again
Gabbie Mathews, Manchester
Excellent service as always
Excellent service as always, kept fully informed of all issues and how much the work was going to cost.
Vehicle collected and returned within the timescale quoted and if any delays you receive a call letting you know new collection/delivery time.
Ian Bemrose, Glasgow
The ease of booking is great
The ease of booking is great. Communication before collection was spot-on. For me, I was expecting a call as to when the driver was returning my vehicle, especially after an email to say car was done and they were awaiting a driver. I had no call and the driver arrived at a most inconvenient time.
Maureen Atkins, Wokingham
Very very satisfied .this service is…
Very very satisfied .this service is very good special for learner driver👌
Marjan Bashiri, Edinburgh
Good , quick and easy booking online, good communication from Fixter kept me in the loop and updates with finding a garage to carry out the work needed done on the car. Good fair prices over all.
Quick, convenient and easy access online, As a single older woman. I felt very reassured with the whole process and would recommend to other woman. Staff are helpful and friendly and very supportive with any queries I had. Very fair quotes and pricing. Very happy overall.
Rachel Edwards, Bournemouth
Great company, good service
Reliable. Reasonable price.
Janet Tutill, London
Very easy to use and very responsive
Very easy to use and very responsive
Keith Wilson, Edinburgh
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
Super
Very fast, friendly and comfortable service 👌
Dauren Kumpeissov, London
Excellent communication
Excellent communication. Collected when they said they would and returned as expected.
Wendy Grant, Wantage
Fixter was so easy
Fixter was so easy. The driver arrived right on time, and I was kept updated through the whole process. I would define use this service again
Gabbie Mathews, Manchester
Excellent service as always
Excellent service as always, kept fully informed of all issues and how much the work was going to cost.
Vehicle collected and returned within the timescale quoted and if any delays you receive a call letting you know new collection/delivery time.
Ian Bemrose, Glasgow
The ease of booking is great
The ease of booking is great. Communication before collection was spot-on. For me, I was expecting a call as to when the driver was returning my vehicle, especially after an email to say car was done and they were awaiting a driver. I had no call and the driver arrived at a most inconvenient time.
Maureen Atkins, Wokingham
Very very satisfied .this service is…
Very very satisfied .this service is very good special for learner driver👌
Marjan Bashiri, Edinburgh
Good , quick and easy booking online, good communication from Fixter kept me in the loop and updates with finding a garage to carry out the work needed done on the car. Good fair prices over all.
Quick, convenient and easy access online, As a single older woman. I felt very reassured with the whole process and would recommend to other woman. Staff are helpful and friendly and very supportive with any queries I had. Very fair quotes and pricing. Very happy overall.
Rachel Edwards, Bournemouth
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