Lotus Elise MOT

Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing. With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word. The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.

Excellent service from start to finish. Somebody from the team phoned me one month before my MOT was due, which I completely forgotten about! It was easy to book in, somebody came to collect the car from my house for free and dropped it back within two hours. The price was really reasonable service outstanding highly recommend

Excellent service. Website easy to use. Booked collection and delivery time slots to suit. Very efficient

So easy and no worries

Prompt, friendly service and equally reliable subcontract garage

I was slightly annoyed that they let me book an appointment for 2 days time, then immediately cancelled and offered a booking in 3 weeks. However, this was over the Xmas period and better than other local garages. One the actually day I was really happy with their communication and customer service. I will definitely be using again and recommending. I loved the clear pricing structure

Excellent service from start to finish. Will definitely use again

Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing. With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word. The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.

Excellent service from start to finish. Somebody from the team phoned me one month before my MOT was due, which I completely forgotten about! It was easy to book in, somebody came to collect the car from my house for free and dropped it back within two hours. The price was really reasonable service outstanding highly recommend

Excellent service. Website easy to use. Booked collection and delivery time slots to suit. Very efficient

Really efficient easy service. The car was collected on time and the additional work that was required was clearly explained with photos and quotes through the app.

I was using Fixter for an MOT/service on my car. I was kept informed about the date/time of the pick up. Having the car picked up and brought back is a bonus. I was kept informed about the MOT and if any extra work was required. Nothing was done without my OK. Great service and friendly.