kept fully informed from car being uplifted to being brought back . pleasant professional staff . Have used this service for several years and would not go passed them . service second to none. very sayisfied .
Jacqueline Stoddart, Musselburgh
Fixter was so easy
Fixter was so easy. The driver arrived right on time, and I was kept updated through the whole process. I would define use this service again
Gabbie Mathews, Manchester
Great service
Great service, pick up on time and car delivered back early
NIcola Irwin-Morris, Milton Keynes
very satisfied
They did a terrific job
MOHAN BALASUBRAMANIAN, Solihull
Great convenience and brilliant service
Great convenience and brilliant service
Derek Quaye, London
Excellent service as always
Excellent service as always, kept fully informed of all issues and how much the work was going to cost.
Vehicle collected and returned within the timescale quoted and if any delays you receive a call letting you know new collection/delivery time.
Ian Bemrose, Glasgow
Service is good, well done
Service is good,
Dinu Stavila , Wembley
Booked it really easily
Booked it really easily, kept informed all the way ,
Superb service,
Deborah Snape, Preston
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
Convenient service
Convenient service. Friendly staff. Good communication
James Gall, Edinburgh
kept fully informed from car being…
kept fully informed from car being uplifted to being brought back . pleasant professional staff . Have used this service for several years and would not go passed them . service second to none. very sayisfied .
Jacqueline Stoddart, Musselburgh
Fixter was so easy
Fixter was so easy. The driver arrived right on time, and I was kept updated through the whole process. I would define use this service again
Gabbie Mathews, Manchester
Great service
Great service, pick up on time and car delivered back early
NIcola Irwin-Morris, Milton Keynes
very satisfied
They did a terrific job
MOHAN BALASUBRAMANIAN, Solihull
Great convenience and brilliant service
Great convenience and brilliant service
Derek Quaye, London
Excellent service as always
Excellent service as always, kept fully informed of all issues and how much the work was going to cost.
Vehicle collected and returned within the timescale quoted and if any delays you receive a call letting you know new collection/delivery time.
Ian Bemrose, Glasgow
Service is good, well done
Service is good,
Dinu Stavila , Wembley
Booked it really easily
Booked it really easily, kept informed all the way ,
Superb service,
Deborah Snape, Preston
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
Convenient service
Convenient service. Friendly staff. Good communication
James Gall, Edinburgh
kept fully informed from car being…
kept fully informed from car being uplifted to being brought back . pleasant professional staff . Have used this service for several years and would not go passed them . service second to none. very sayisfied .
Jacqueline Stoddart, Musselburgh
Fixter was so easy
Fixter was so easy. The driver arrived right on time, and I was kept updated through the whole process. I would define use this service again
Gabbie Mathews, Manchester
Great service
Great service, pick up on time and car delivered back early
NIcola Irwin-Morris, Milton Keynes
very satisfied
They did a terrific job
MOHAN BALASUBRAMANIAN, Solihull
Great convenience and brilliant service
Great convenience and brilliant service
Derek Quaye, London
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