Convenient, communicative, cost effective - first time user but open to using again.
Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better!
Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.
Arka Sarkar, Leeds
Great service
Great service. Did exactly what they said they would do on time and on budget
Really handy getting mot and service together and they sort pick up, delivery and the garage. Used them before. Wouldnt go anywhere else now
David Gavin, London
Easy to use and great communication and…
Easy to use and great communication and service provided. Followed instructions and kept me informed throughout - have already recommended. Great quality items used in the repair as well
Lisa Fenton, Lichfield
Great, non-problematic service all round
the only issue I have to mention is that the original quote price was changed (almost doubled from 450 to £850) and the original scheduled data had to be moved - I was notified about it and asked if I want to proceed so I can't really complain - but agreeing to the date and price from the beginning without any changes would've made for just smoother experience.
Everything else went as well as it could have.
Mateusz Tracz, Caerphilly
So glad I came across Fixter
So glad I came across Fixter, they make things so simple and easy, stress free.This is the second time I have used them and both times I have been more than impressed.
I needed a new auxiliary belt for my Renault Capture and when I call Renault (Martins Basingstoke) they quoted me £520!! Fixter charged me £62.50 plus they collected the car from my home and delivered it back the same day.Incredible price difference.
Paul Stinner, Fleet
Convenient
Really convenient, car is picked up at home and handed back with not much fuss
Barry Hopcroft, London
Despite some issues with the car being collected we got there in the end!
Despite some issues with the car being collected the overall customer service to sort it out and still ensure it was MOT'd on the same day was good. Once collected it was a quick and simple process and the driver was very professional when collecting.
Simon Coles, Solihull
Convenience
Convenience, convenience, convenience. Good service. Good communication.
Sue Greenwood, London
Was very happy with collect and drop…
Was very happy with collect and drop service especially with a busy work life you don’t need to worry about your car whilst in service or MOT check. Will recommend and will use for my next service.
Prince Songsong , Radlett
Communication
Late picking up was told they tried to call me but there were no missed calls from the number they eventually called me from, no missed calls at all in fact!,
Very pleased with service in the end, can’t fault the work done and car returned safe and sound.
Sandra Good, Warwick
Convenient, communicative, cost effective - first time user but open to using again.
Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better!
Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.
Arka Sarkar, Leeds
Great service
Great service. Did exactly what they said they would do on time and on budget
Really handy getting mot and service together and they sort pick up, delivery and the garage. Used them before. Wouldnt go anywhere else now
David Gavin, London
Easy to use and great communication and…
Easy to use and great communication and service provided. Followed instructions and kept me informed throughout - have already recommended. Great quality items used in the repair as well
Lisa Fenton, Lichfield
Great, non-problematic service all round
the only issue I have to mention is that the original quote price was changed (almost doubled from 450 to £850) and the original scheduled data had to be moved - I was notified about it and asked if I want to proceed so I can't really complain - but agreeing to the date and price from the beginning without any changes would've made for just smoother experience.
Everything else went as well as it could have.
Mateusz Tracz, Caerphilly
So glad I came across Fixter
So glad I came across Fixter, they make things so simple and easy, stress free.This is the second time I have used them and both times I have been more than impressed.
I needed a new auxiliary belt for my Renault Capture and when I call Renault (Martins Basingstoke) they quoted me £520!! Fixter charged me £62.50 plus they collected the car from my home and delivered it back the same day.Incredible price difference.
Paul Stinner, Fleet
Convenient
Really convenient, car is picked up at home and handed back with not much fuss
Barry Hopcroft, London
Despite some issues with the car being collected we got there in the end!
Despite some issues with the car being collected the overall customer service to sort it out and still ensure it was MOT'd on the same day was good. Once collected it was a quick and simple process and the driver was very professional when collecting.
Simon Coles, Solihull
Convenience
Convenience, convenience, convenience. Good service. Good communication.
Sue Greenwood, London
Was very happy with collect and drop…
Was very happy with collect and drop service especially with a busy work life you don’t need to worry about your car whilst in service or MOT check. Will recommend and will use for my next service.
Prince Songsong , Radlett
Communication
Late picking up was told they tried to call me but there were no missed calls from the number they eventually called me from, no missed calls at all in fact!,
Very pleased with service in the end, can’t fault the work done and car returned safe and sound.
Sandra Good, Warwick
Convenient, communicative, cost effective - first time user but open to using again.
Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better!
Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.
Arka Sarkar, Leeds
Great service
Great service. Did exactly what they said they would do on time and on budget
Really handy getting mot and service together and they sort pick up, delivery and the garage. Used them before. Wouldnt go anywhere else now
David Gavin, London
Easy to use and great communication and…
Easy to use and great communication and service provided. Followed instructions and kept me informed throughout - have already recommended. Great quality items used in the repair as well
Lisa Fenton, Lichfield
Great, non-problematic service all round
the only issue I have to mention is that the original quote price was changed (almost doubled from 450 to £850) and the original scheduled data had to be moved - I was notified about it and asked if I want to proceed so I can't really complain - but agreeing to the date and price from the beginning without any changes would've made for just smoother experience.
Everything else went as well as it could have.
Mateusz Tracz, Caerphilly
So glad I came across Fixter
So glad I came across Fixter, they make things so simple and easy, stress free.This is the second time I have used them and both times I have been more than impressed.
I needed a new auxiliary belt for my Renault Capture and when I call Renault (Martins Basingstoke) they quoted me £520!! Fixter charged me £62.50 plus they collected the car from my home and delivered it back the same day.Incredible price difference.
Paul Stinner, Fleet
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Our in-house mechanics answer the most common questions about headlight bulb replacement