STR Service Centre
MOT station | Services | Repairs in Norwich
About us
STR Service Centre in Norwich is your trusted partner for comprehensive automotive services. Our experienced team is dedicated to delivering exceptional service and expert advice to ensure your vehicle stays in peak condition. From routine maintenance to complex repairs, we approach every task with professionalism and attention to detail. At STR Service Centre, customer satisfaction is our top priority, and we strive to provide transparent and honest communication throughout the repair process. Our commitment to quality and reliability has earned us a loyal clientele who trust us with their vehicles time and again. Choose STR Service Centre for your next automotive service and experience the difference of a garage that truly cares about your vehicle's performance and your peace of mind.
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MOT
We ensure your vehicle's safety with our expert MOT services. Quick, thorough, and reliable inspections
Car Servicing
We offer a full car service & diagnostic checks using state of the art Snap-On Equipment
Repairs
We can complete all types of mechanical repairs to fix whatever problem your car might have.
Full Service
Interim Service
General repairs
Oil Change
Brake Inspection
Engine Diagnostic
Tire Rotation
AC Repair
Transmission Service
Wheel Alignment
Battery Replacement
Show all repairs
Reviews
4.0
from 83 reviews on GoogleFirstly I was directed to STR to help with my car through the club site and was not disappointed. Jamie and the other staff members gave me regularly updates and provided pictures of the upgrade works they were continuing on a daily basis. They were completely transparent with the information and ensured they made the right decisions for their customer. Now I have a perfect stainless steel exhaust system, that sounds perfect. Thank you
1st Class professional service ,I was anxious going in but had peace of mind coming out with the work carried out by the car mechanics with quality control checks:-) Thank you ! I was advised by James regarding future work but at no point did I feel pressured , quite the opposite James rang round for me trying to get the best value for money . Attention to detail with a clean WC and a nice clean reception , I was offered refreshments absolutely nothing was too much trouble. If I had to make a suggestion it would be to open on a Saturdays for folks that work during the week. Keep up the good work and will see you all soon ! Kind regards Beth
It's a long one but please read as I believe people need evidence of how good, caring and supportive this garage is. This garage was recommended by a friend and my goodness they went above and beyond all expectations of any garage. Long story short my car was recovered to this garage after a mechanical failure. It was still under used car warranty so there was a lot of back and forth with the dealer to agree to the fixing solutions and cost. The dealer decided to play the d***head card which meant my car was stuck with STR for nearly 6 weeks. Not once did STR add to my stress or pressure me as they knew it was out of my hands and that I was doing all that I could leasing with the dealer and eventually needing to involve the finance company. Throughout all this they were so caring and supportive, helping me when I was close to breaking at times. Honestly more than I would ever expect from a car garage. Dan (the cockney one as there are two Dans), Sean the owner and the ladies in the office were A-M-A-Z-I-N-G. From listening to me, hearing me close to tears to giving me advice to help me carry on fighting. Dan wrote up a long and detailed diagnostics report which has helped me with my claim via the finance company, My car eventually got towed back to the dealer in Portsmouth but I really wished STR were given permission to fix it as I trust them whole heartedly with me and my safety as well as my car health. I will be taking my car back to STR for them to run diagnostics to make sure it's been fixed properly by the dealer (as I don't trust them at all). And I will continue to take my pride and joy BMW there because I know they take pride in their work and look after the customers' safety over everything else. Thank you all at STR, I owe you so much and will be bringing you a little treat hamper when I return with my car. Louise The one with the nightmare dealer purchase - White X5
MOT
We ensure your vehicle's safety with our expert MOT services. Quick, thorough, and reliable inspections
Car Servicing
We offer a full car service & diagnostic checks using state of the art Snap-On Equipment
Repairs
We can complete all types of mechanical repairs to fix whatever problem your car might have.
Full Service
Interim Service
General repairs
Oil Change
Brake Inspection
Engine Diagnostic
Tire Rotation
AC Repair
Transmission Service
Wheel Alignment
Battery Replacement
Show all repairs
Reviews
4.0
from 83 reviews on GoogleFirstly I was directed to STR to help with my car through the club site and was not disappointed. Jamie and the other staff members gave me regularly updates and provided pictures of the upgrade works they were continuing on a daily basis. They were completely transparent with the information and ensured they made the right decisions for their customer. Now I have a perfect stainless steel exhaust system, that sounds perfect. Thank you
1st Class professional service ,I was anxious going in but had peace of mind coming out with the work carried out by the car mechanics with quality control checks:-) Thank you ! I was advised by James regarding future work but at no point did I feel pressured , quite the opposite James rang round for me trying to get the best value for money . Attention to detail with a clean WC and a nice clean reception , I was offered refreshments absolutely nothing was too much trouble. If I had to make a suggestion it would be to open on a Saturdays for folks that work during the week. Keep up the good work and will see you all soon ! Kind regards Beth
It's a long one but please read as I believe people need evidence of how good, caring and supportive this garage is. This garage was recommended by a friend and my goodness they went above and beyond all expectations of any garage. Long story short my car was recovered to this garage after a mechanical failure. It was still under used car warranty so there was a lot of back and forth with the dealer to agree to the fixing solutions and cost. The dealer decided to play the d***head card which meant my car was stuck with STR for nearly 6 weeks. Not once did STR add to my stress or pressure me as they knew it was out of my hands and that I was doing all that I could leasing with the dealer and eventually needing to involve the finance company. Throughout all this they were so caring and supportive, helping me when I was close to breaking at times. Honestly more than I would ever expect from a car garage. Dan (the cockney one as there are two Dans), Sean the owner and the ladies in the office were A-M-A-Z-I-N-G. From listening to me, hearing me close to tears to giving me advice to help me carry on fighting. Dan wrote up a long and detailed diagnostics report which has helped me with my claim via the finance company, My car eventually got towed back to the dealer in Portsmouth but I really wished STR were given permission to fix it as I trust them whole heartedly with me and my safety as well as my car health. I will be taking my car back to STR for them to run diagnostics to make sure it's been fixed properly by the dealer (as I don't trust them at all). And I will continue to take my pride and joy BMW there because I know they take pride in their work and look after the customers' safety over everything else. Thank you all at STR, I owe you so much and will be bringing you a little treat hamper when I return with my car. Louise The one with the nightmare dealer purchase - White X5