Audi A2 fuel filter replacement

Very little cause of complaint

Booking was easy and fixter kept me up to date with where my vehicle was booked in and for when. Having the vehicle picked up and dropped off worked well as we only have the one vehicle and we both work full time. So getting it down to a garage and having to wait for it is difficult. The only slight issue was that the garage didn't collect our vehicle in the time slot specified, and hadn't notified us of the delay. However after speaking with a Fixter operator they got us an update and the vehicle was picked up within the hour.

Excellent service car collected fixed and delivery the same day as promised. I will be definitely using this great service again.

Very straightforward process for booking. On the day, the mechanic phoned to say he was on his way at the prearranged time. Was kept informed throughout the day and the car was returned, again, at the prearranged time. Can’t fault Fixter or the garage. (Last year I used servicingstop - was the worst experience I have ever dealt with regarding my car/MOT, so Fixter have absolutely restored my faith.)

I used Fixer for the first time. My car was picked up on time and I was kept informed about my vehicle throughout the MOT. The only thing I was a little concerned about was that I had no paperwork to say that my car had been picked up, although they did notify me that it had arrived safely. The car was returned on time later in the day. I was very satisfied with the whole process. Well done.

Collected, fixed. Delivered

Overall the experience was good. The only down side was not having an direct contact with the garage doing the work, which meant it was difficult to get a return time for my vehicle.