Volkswagen Transporter T5 front shock absorber replacement

The guy collected my car around 10.30 (slightly later than expected but traffic was heavy). Was told it maybe closer to 7pm when it would return.(Despite being texted earlier in day saying it would before.) By 8pm there was no sign and no one to get in touch with!! Panic started rising. Had I been had or something similar? At 9pm the door bell went - expecting the worst, I was surprised to find the guy from earlier looking for somewhere to put car keys. Relief!! Driver apologised over the lateness blaming too much work. At least the car had its service and passed its MOT. So we're good to go.... 👍🏻 But next time a phone call would be appreciated be if you're going to be late!

Support team did an excellent job with helping with a problem that arose during service. Fantastic communication - no waiting multiple days for a response (usually heard back within 30 minutes).

They are on time efficient and accommodating I have all my friend wanting to go to them

I was very happy with the service, having someone pick up and rerun my car for its MOT was very handy. They need to launch an app, that’s my only suggestion.

I am extremely satisfied with everything

Excellent service - on time and returned very quickly. A very good price too.

I was slightly annoyed that they let me book an appointment for 2 days time, then immediately cancelled and offered a booking in 3 weeks. However, this was over the Xmas period and better than other local garages. One the actually day I was really happy with their communication and customer service. I will definitely be using again and recommending. I loved the clear pricing structure