Mercedes SLK front shock absorber replacement

Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better! Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.

Reliable, on time and very efficient!

The collecting driver broke down so the car wasn’t taken until much later but they still got it back on time and all done well.

the only issue I have to mention is that the original quote price was changed (almost doubled from 450 to £850) and the original scheduled data had to be moved - I was notified about it and asked if I want to proceed so I can't really complain - but agreeing to the date and price from the beginning without any changes would've made for just smoother experience. Everything else went as well as it could have.

Smooth collection and return. Recommended work completed at reasonable cost and has made steering a lot more positive. Communications clear and helpful

On behalf of my sister who is always too busy to MOT/service mums blue badge vehicle. Fixter provided a practical option. Courier picked up and dropped off the car on the same day. Convenient and practical. Keep up the sterling work.

Just so easy and fast to MOT my car, booked the day before, car collected next morning and brought back with the certificate by lunchtime, amazing!

Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better! Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.

Reliable, on time and very efficient!

The collecting driver broke down so the car wasn’t taken until much later but they still got it back on time and all done well.

I used Fixter to book a MOT and could not fault them. Easy to book. Good Communication. Timely pick up and return. Great convenient service

Very prompt and reliable service, would highly recommend