Good , quick and easy booking online, good communication from Fixter kept me in the loop and updates with finding a garage to carry out the work needed done on the car. Good fair prices over all.
Quick, convenient and easy access online, As a single older woman. I felt very reassured with the whole process and would recommend to other woman. Staff are helpful and friendly and very supportive with any queries I had. Very fair quotes and pricing. Very happy overall.
Rachel Edwards, Bournemouth
Fixter did what they said they would do…
Fixter did what they said they would do on time and to budget and as a result I was very happy with the service provided.
Mike Emery, London
Car MOT
My vehicle was picked up and dropped off, good service, although the dedicated garage was further than I expected.
Devina Patel, Beckenham
Very easy to use and very responsive
Very easy to use and very responsive
Keith Wilson, Edinburgh
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
very good service
very good service
Manoj PILLAI, Poole
Fast
Fast , efficient service. Collection and delivery was brilliant . Will be using again.
Andrew Barcas, Manchester
Happy with the service
Happy with the service, will be coming back. Delivery & collection is a game changer thank you!
Alyia Dixon-Calliste, Colchester
Excellent communication
Excellent communication. Collected when they said they would and returned as expected.
Wendy Grant, Wantage
Service is good, well done
Service is good,
Dinu Stavila , Wembley
Good , quick and easy booking online, good communication from Fixter kept me in the loop and updates with finding a garage to carry out the work needed done on the car. Good fair prices over all.
Quick, convenient and easy access online, As a single older woman. I felt very reassured with the whole process and would recommend to other woman. Staff are helpful and friendly and very supportive with any queries I had. Very fair quotes and pricing. Very happy overall.
Rachel Edwards, Bournemouth
Fixter did what they said they would do…
Fixter did what they said they would do on time and to budget and as a result I was very happy with the service provided.
Mike Emery, London
Car MOT
My vehicle was picked up and dropped off, good service, although the dedicated garage was further than I expected.
Devina Patel, Beckenham
Very easy to use and very responsive
Very easy to use and very responsive
Keith Wilson, Edinburgh
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
very good service
very good service
Manoj PILLAI, Poole
Fast
Fast , efficient service. Collection and delivery was brilliant . Will be using again.
Andrew Barcas, Manchester
Happy with the service
Happy with the service, will be coming back. Delivery & collection is a game changer thank you!
Alyia Dixon-Calliste, Colchester
Excellent communication
Excellent communication. Collected when they said they would and returned as expected.
Wendy Grant, Wantage
Service is good, well done
Service is good,
Dinu Stavila , Wembley
Good , quick and easy booking online, good communication from Fixter kept me in the loop and updates with finding a garage to carry out the work needed done on the car. Good fair prices over all.
Quick, convenient and easy access online, As a single older woman. I felt very reassured with the whole process and would recommend to other woman. Staff are helpful and friendly and very supportive with any queries I had. Very fair quotes and pricing. Very happy overall.
Rachel Edwards, Bournemouth
Fixter did what they said they would do…
Fixter did what they said they would do on time and to budget and as a result I was very happy with the service provided.
Mike Emery, London
Car MOT
My vehicle was picked up and dropped off, good service, although the dedicated garage was further than I expected.
Devina Patel, Beckenham
Very easy to use and very responsive
Very easy to use and very responsive
Keith Wilson, Edinburgh
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
Need a hand understanding your Lexus SC 430's needs?
