Absolutely recommend and special thanks to Alex who went above and beyond
I've seen so many negative feedbacks about MOTs, delays etc. My story was a bit different and the Fixter Team - specially Alex - went above and beyond. Long story short the exhaust has to be replaced on my Smart Fortwo 451 and all the garages including Mercedes does not have any kind of exhaust not even aftermarket ones. The Mercedes got that part on back order since last year.
Most of the garages refused to do the job if they are not supplied the car parts due to the warranty issue. Halfords gave me a quote for the job but it turns out they were unable to get the parts also for months. So I had enough to chase garages for 3 months. I've asked the Fixter Team to find me a garage who is able to fix the exhaust if I supply the part as I managed to find an aftermarket one made by BM Catalyst (BM 4514900081) - most of them doesn't fit due the the emission rule has changed in the year of my car produced 2009-10 - but this one does with the fitting kit (FK91590C). Anyway, Alex called me back a day later and confirmed one garage able to do that, but without collecting the car, however I wasn't really keen on the option anyway and the garage is only few miles from my flat. So he booked the garage, I brought the part, I went to the garage early morning on that day and it turned out they are actually Smart specialist - called Hares Servicing in Littlehampton - by midday the car was ready. Fixed payment went through online after the garage issued the invoice. No extra works, no extra charges etc.
Absolutely recommend the Fixter and that particular Garage as well.
Robert Varga, Lancing
Great customer service
Great customer service. Will use agaun.
Sandra Wienholt, Glasgow
They were late picking up my car,but…
They were late picking up my car,but had the courtesy toring and explain and it wasn,t their fault.The driver was friendly and informative
Andrea Freegard, Peterborough
Was smooth from start to finish
Was smooth from start to finish. Got pickup and delivery of my car.
I wish the Car MOT had cleared but when it didn't I got a quote to repair and I paid and got it done. Got the car same day.
Swaty Gupta, Aberdeen
Great service
Great service. Kept me upto date whilst car was at the garage highly recomend
Lee Davies, Stoke-on-Trent
Absolutely amazing service
Absolutely amazing service. Never used a company like this before and I totally would do again. Complete professionalism and fantastic communication. I highly recommend to all.
Teresa Cox, Bordon
Good Find!
Nice guy picked it up and returned it back with no fuss and the worked completed as specified. Easy to use service and good value. Goto service for anything car related outside a VW dealership going forward ..will recommend to friends and family
Anthony Rooke, London
Good service
Good service
Lorenzo Atzeni, Farnham
It was good.
It was good. I hd all the details done and duated.
Varghese Neduvelil, Potters Bar
Good service
Good job done, no messing with your car
Gloria Nyarko, Dartford
Absolutely recommend and special thanks to Alex who went above and beyond
I've seen so many negative feedbacks about MOTs, delays etc. My story was a bit different and the Fixter Team - specially Alex - went above and beyond. Long story short the exhaust has to be replaced on my Smart Fortwo 451 and all the garages including Mercedes does not have any kind of exhaust not even aftermarket ones. The Mercedes got that part on back order since last year.
Most of the garages refused to do the job if they are not supplied the car parts due to the warranty issue. Halfords gave me a quote for the job but it turns out they were unable to get the parts also for months. So I had enough to chase garages for 3 months. I've asked the Fixter Team to find me a garage who is able to fix the exhaust if I supply the part as I managed to find an aftermarket one made by BM Catalyst (BM 4514900081) - most of them doesn't fit due the the emission rule has changed in the year of my car produced 2009-10 - but this one does with the fitting kit (FK91590C). Anyway, Alex called me back a day later and confirmed one garage able to do that, but without collecting the car, however I wasn't really keen on the option anyway and the garage is only few miles from my flat. So he booked the garage, I brought the part, I went to the garage early morning on that day and it turned out they are actually Smart specialist - called Hares Servicing in Littlehampton - by midday the car was ready. Fixed payment went through online after the garage issued the invoice. No extra works, no extra charges etc.
Absolutely recommend the Fixter and that particular Garage as well.
Robert Varga, Lancing
Great customer service
Great customer service. Will use agaun.
Sandra Wienholt, Glasgow
They were late picking up my car,but…
They were late picking up my car,but had the courtesy toring and explain and it wasn,t their fault.The driver was friendly and informative
Andrea Freegard, Peterborough
Was smooth from start to finish
Was smooth from start to finish. Got pickup and delivery of my car.
I wish the Car MOT had cleared but when it didn't I got a quote to repair and I paid and got it done. Got the car same day.
Swaty Gupta, Aberdeen
Great service
Great service. Kept me upto date whilst car was at the garage highly recomend
Lee Davies, Stoke-on-Trent
Absolutely amazing service
Absolutely amazing service. Never used a company like this before and I totally would do again. Complete professionalism and fantastic communication. I highly recommend to all.
Teresa Cox, Bordon
Good Find!
Nice guy picked it up and returned it back with no fuss and the worked completed as specified. Easy to use service and good value. Goto service for anything car related outside a VW dealership going forward ..will recommend to friends and family
Anthony Rooke, London
Good service
Good service
Lorenzo Atzeni, Farnham
It was good.
It was good. I hd all the details done and duated.
Varghese Neduvelil, Potters Bar
Good service
Good job done, no messing with your car
Gloria Nyarko, Dartford
Absolutely recommend and special thanks to Alex who went above and beyond
I've seen so many negative feedbacks about MOTs, delays etc. My story was a bit different and the Fixter Team - specially Alex - went above and beyond. Long story short the exhaust has to be replaced on my Smart Fortwo 451 and all the garages including Mercedes does not have any kind of exhaust not even aftermarket ones. The Mercedes got that part on back order since last year.
Most of the garages refused to do the job if they are not supplied the car parts due to the warranty issue. Halfords gave me a quote for the job but it turns out they were unable to get the parts also for months. So I had enough to chase garages for 3 months. I've asked the Fixter Team to find me a garage who is able to fix the exhaust if I supply the part as I managed to find an aftermarket one made by BM Catalyst (BM 4514900081) - most of them doesn't fit due the the emission rule has changed in the year of my car produced 2009-10 - but this one does with the fitting kit (FK91590C). Anyway, Alex called me back a day later and confirmed one garage able to do that, but without collecting the car, however I wasn't really keen on the option anyway and the garage is only few miles from my flat. So he booked the garage, I brought the part, I went to the garage early morning on that day and it turned out they are actually Smart specialist - called Hares Servicing in Littlehampton - by midday the car was ready. Fixed payment went through online after the garage issued the invoice. No extra works, no extra charges etc.
Absolutely recommend the Fixter and that particular Garage as well.
Robert Varga, Lancing
Great customer service
Great customer service. Will use agaun.
Sandra Wienholt, Glasgow
They were late picking up my car,but…
They were late picking up my car,but had the courtesy toring and explain and it wasn,t their fault.The driver was friendly and informative
Andrea Freegard, Peterborough
Was smooth from start to finish
Was smooth from start to finish. Got pickup and delivery of my car.
I wish the Car MOT had cleared but when it didn't I got a quote to repair and I paid and got it done. Got the car same day.
Swaty Gupta, Aberdeen
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