Lexus IS 250 exhaust pipe replacement

Reliable, on time and very efficient!

Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better! Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.

Excellent service turned up on time to pick my car up. Brought back same day no additional costs already used a second time. Easy for those with a busy day who need to work and no time to deal with their car.

Excellent professional service I would strongly recommend

Easy to book, very convenient and reliable, with good communications and updates. Excellent service.

the only issue I have to mention is that the original quote price was changed (almost doubled from 450 to £850) and the original scheduled data had to be moved - I was notified about it and asked if I want to proceed so I can't really complain - but agreeing to the date and price from the beginning without any changes would've made for just smoother experience. Everything else went as well as it could have.

Really convenient, car is picked up at home and handed back with not much fuss

Reliable, on time and very efficient!

Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better! Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.

Excellent service turned up on time to pick my car up. Brought back same day no additional costs already used a second time. Easy for those with a busy day who need to work and no time to deal with their car.

Everything OK; would use again

Good price for MOT. Very easy process with good communication.