Renault Twingo engine coolant flush & replacement

Convenience, convenience, convenience. Good service. Good communication.

Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better! Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.

The booking was easy. Kept well informed throughout process. Car was collected on time and brought back at stated time. The gentleman who collected car was friendly and polite and explained what would happen regarding the M.O.T. Would highly recommend Fixter.

The collecting driver broke down so the car wasn’t taken until much later but they still got it back on time and all done well.

Smooth collection and return. Recommended work completed at reasonable cost and has made steering a lot more positive. Communications clear and helpful

Excellent service picked up on time kept me informed of the work that was being done and delivered my car back to me. Prices are good. I will definitely recommend Fixter to my family and friends

Really convenient, car is picked up at home and handed back with not much fuss