Ford Transit Connect engine coolant flush & replacement

The guy collected my car around 10.30 (slightly later than expected but traffic was heavy). Was told it maybe closer to 7pm when it would return.(Despite being texted earlier in day saying it would before.) By 8pm there was no sign and no one to get in touch with!! Panic started rising. Had I been had or something similar? At 9pm the door bell went - expecting the worst, I was surprised to find the guy from earlier looking for somewhere to put car keys. Relief!! Driver apologised over the lateness blaming too much work. At least the car had its service and passed its MOT. So we're good to go.... 👍🏻 But next time a phone call would be appreciated be if you're going to be late!

Great service

Car was picked up in the morning and returned early evening as agreed, and in-between the guys carried out all the agreed work at a fair price, can't ask for more.

They are on time efficient and accommodating I have all my friend wanting to go to them

I was slightly annoyed that they let me book an appointment for 2 days time, then immediately cancelled and offered a booking in 3 weeks. However, this was over the Xmas period and better than other local garages. One the actually day I was really happy with their communication and customer service. I will definitely be using again and recommending. I loved the clear pricing structure

Great customer service, focused on a hassle-free experience - essential for someone with a busy life!

Great experience. Needed an urgent servicing and MOT. Team polite and on time. Got my car back in one day. Competitive price. Will book again.