Easy to book, very convenient and reliable, with good communications and updates. Excellent service.
Susan Aubrey-Cound, London
smooth
smooth, quick and professional
Edyta Wojtal, London
Convenient, communicative, cost effective - first time user but open to using again.
Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better!
Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.
Arka Sarkar, Leeds
Everything was done very efficiently…
Everything was done very efficiently and courteously.
Miriam Gross, London
Excellent service
Excellent service.
Car collected and returned promptly having completed the MOT.
Girish Malde, Uxbridge
Despite some issues with the car being collected we got there in the end!
Despite some issues with the car being collected the overall customer service to sort it out and still ensure it was MOT'd on the same day was good. Once collected it was a quick and simple process and the driver was very professional when collecting.
Simon Coles, Solihull
Very prompt and reliable service
Very prompt and reliable service, would highly recommend
GARY TYRRELL, Renfrew
Great, non-problematic service all round
the only issue I have to mention is that the original quote price was changed (almost doubled from 450 to £850) and the original scheduled data had to be moved - I was notified about it and asked if I want to proceed so I can't really complain - but agreeing to the date and price from the beginning without any changes would've made for just smoother experience.
Everything else went as well as it could have.
Mateusz Tracz, Caerphilly
Convenience
Convenience, convenience, convenience. Good service. Good communication.
Sue Greenwood, London
Highly recommend
Highly recommend this as it makes an annual chore be easy! Especially for those who do not have a relationship with a local garage or know what/how to get things done!!
Good and smoothe communication as I was at work and unable to pick my phone up to complete work needed. Very happy with this and will use again!
Sonia Damien, Colchester
Easy to book and reliable
Easy to book, very convenient and reliable, with good communications and updates. Excellent service.
Susan Aubrey-Cound, London
smooth
smooth, quick and professional
Edyta Wojtal, London
Convenient, communicative, cost effective - first time user but open to using again.
Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better!
Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.
Arka Sarkar, Leeds
Everything was done very efficiently…
Everything was done very efficiently and courteously.
Miriam Gross, London
Excellent service
Excellent service.
Car collected and returned promptly having completed the MOT.
Girish Malde, Uxbridge
Despite some issues with the car being collected we got there in the end!
Despite some issues with the car being collected the overall customer service to sort it out and still ensure it was MOT'd on the same day was good. Once collected it was a quick and simple process and the driver was very professional when collecting.
Simon Coles, Solihull
Very prompt and reliable service
Very prompt and reliable service, would highly recommend
GARY TYRRELL, Renfrew
Great, non-problematic service all round
the only issue I have to mention is that the original quote price was changed (almost doubled from 450 to £850) and the original scheduled data had to be moved - I was notified about it and asked if I want to proceed so I can't really complain - but agreeing to the date and price from the beginning without any changes would've made for just smoother experience.
Everything else went as well as it could have.
Mateusz Tracz, Caerphilly
Convenience
Convenience, convenience, convenience. Good service. Good communication.
Sue Greenwood, London
Highly recommend
Highly recommend this as it makes an annual chore be easy! Especially for those who do not have a relationship with a local garage or know what/how to get things done!!
Good and smoothe communication as I was at work and unable to pick my phone up to complete work needed. Very happy with this and will use again!
Sonia Damien, Colchester
Easy to book and reliable
Easy to book, very convenient and reliable, with good communications and updates. Excellent service.
Susan Aubrey-Cound, London
smooth
smooth, quick and professional
Edyta Wojtal, London
Convenient, communicative, cost effective - first time user but open to using again.
Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better!
Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.
Arka Sarkar, Leeds
Everything was done very efficiently…
Everything was done very efficiently and courteously.
Miriam Gross, London
Excellent service
Excellent service.
Car collected and returned promptly having completed the MOT.