It was all very seamless and well organized. Selected garage A&J Vehicle Services Ltd were excellent
Adrian French, SOUTHAMPTON
Service is good, well done
Service is good,
Dinu Stavila , Wembley
Very good service
Very convenient to use this service.
Trevor Deare, Brentwood
Great convenience and brilliant service
Great convenience and brilliant service
Derek Quaye, London
Sticking to it
Well I think that it felt like the staff was on my side when it came to sticky situations with the contractor.
Jeff Wenham, Warrington
Good Service, reasonably priced
The garage carried out a full service along with an Mot..car was collected on time as agreed, driver was courteous and friendly. Would use again.
Carl McBean, Alton
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
So easy to use the service and very…
So easy to use the service and very communicative
Amanda Lewis, London
Dislike of garages
I dislike dealing with garages. Fixter solved that problem as they do everything for you. Car picked up and dropped off. Paul kept me informed all the way through. Excellent work.
Julie Marsh, Shipley
Really great service! :)
We booked with Fixter to have our car collected, MOT’ed and returned to us. The technician called us on the morning to advise when they would collect, then they called us with the outcome of the MOT and they returned it back to us, all in one day! It was a fantastic service and I’ll be using it again if I need any future work completing for my car! Thank you so much
Neal Coombes, Ilkeston
It was all very seamless and well…
It was all very seamless and well organized. Selected garage A&J Vehicle Services Ltd were excellent
Adrian French, SOUTHAMPTON
Service is good, well done
Service is good,
Dinu Stavila , Wembley
Very good service
Very convenient to use this service.
Trevor Deare, Brentwood
Great convenience and brilliant service
Great convenience and brilliant service
Derek Quaye, London
Sticking to it
Well I think that it felt like the staff was on my side when it came to sticky situations with the contractor.
Jeff Wenham, Warrington
Good Service, reasonably priced
The garage carried out a full service along with an Mot..car was collected on time as agreed, driver was courteous and friendly. Would use again.
Carl McBean, Alton
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
So easy to use the service and very…
So easy to use the service and very communicative
Amanda Lewis, London
Dislike of garages
I dislike dealing with garages. Fixter solved that problem as they do everything for you. Car picked up and dropped off. Paul kept me informed all the way through. Excellent work.
Julie Marsh, Shipley
Really great service! :)
We booked with Fixter to have our car collected, MOT’ed and returned to us. The technician called us on the morning to advise when they would collect, then they called us with the outcome of the MOT and they returned it back to us, all in one day! It was a fantastic service and I’ll be using it again if I need any future work completing for my car! Thank you so much
Neal Coombes, Ilkeston
It was all very seamless and well…
It was all very seamless and well organized. Selected garage A&J Vehicle Services Ltd were excellent
Adrian French, SOUTHAMPTON
Service is good, well done
Service is good,
Dinu Stavila , Wembley
Very good service
Very convenient to use this service.
Trevor Deare, Brentwood
Great convenience and brilliant service
Great convenience and brilliant service
Derek Quaye, London
Sticking to it
Well I think that it felt like the staff was on my side when it came to sticky situations with the contractor.
