Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing.
With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word.
The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.
Brian Jones, Reading
So easy and no worries
So easy and no worries
Chris Hockey , Southampton
very good sevice
very good sevice
peter catterill, WORTHING
Really efficient easy service
Really efficient easy service. The car was collected on time and the additional work that was required was clearly explained with photos and quotes through the app.
Declan Hayes-McCoy, London
Excellent service
Excellent service
Michael Smith , Southampton
Generally very positive: I was slightly annoyed that they let me…
I was slightly annoyed that they let me book an appointment for 2 days time, then immediately cancelled and offered a booking in 3 weeks. However, this was over the Xmas period and better than other local garages. One the actually day I was really happy with their communication and customer service. I will definitely be using again and recommending. I loved the clear pricing structure
Rob Gower, Dunstable
Excellent service from start to finish
Excellent service from start to finish. Will definitely use again
Sandra Norris, Wirral
I will use them again
I will use them again, they have been very helpful and happy with the work don
Amanda Goldsmith, London
Great service.
As I`m not able to drive at the moment, pick up and delivery were escential.
Cornelius OGormley, Bournemouth
Great
Needed to get my car MOTd in a hurry. Never used Fixer before, but will in future.
Local garage picked up my car in the morning, brought it back after the MOT.
Quick, easy and trustworthy.
Constantino Pineiro, Hove
Good value and fairly straightforward
Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing.
With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word.
The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.
Brian Jones, Reading
So easy and no worries
So easy and no worries
Chris Hockey , Southampton
very good sevice
very good sevice
peter catterill, WORTHING
Really efficient easy service
Really efficient easy service. The car was collected on time and the additional work that was required was clearly explained with photos and quotes through the app.
Declan Hayes-McCoy, London
Excellent service
Excellent service
Michael Smith , Southampton
Generally very positive: I was slightly annoyed that they let me…
I was slightly annoyed that they let me book an appointment for 2 days time, then immediately cancelled and offered a booking in 3 weeks. However, this was over the Xmas period and better than other local garages. One the actually day I was really happy with their communication and customer service. I will definitely be using again and recommending. I loved the clear pricing structure
Rob Gower, Dunstable
Excellent service from start to finish
Excellent service from start to finish. Will definitely use again
Sandra Norris, Wirral
I will use them again
I will use them again, they have been very helpful and happy with the work don
Amanda Goldsmith, London
Great service.
As I`m not able to drive at the moment, pick up and delivery were escential.
Cornelius OGormley, Bournemouth
Great
Needed to get my car MOTd in a hurry. Never used Fixer before, but will in future.
Local garage picked up my car in the morning, brought it back after the MOT.
Quick, easy and trustworthy.
Constantino Pineiro, Hove
Good value and fairly straightforward
Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing.
With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word.
The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.
Brian Jones, Reading
So easy and no worries
So easy and no worries
Chris Hockey , Southampton
very good sevice
very good sevice
peter catterill, WORTHING
Really efficient easy service
Really efficient easy service. The car was collected on time and the additional work that was required was clearly explained with photos and quotes through the app.
Declan Hayes-McCoy, London
Excellent service
Excellent service
Michael Smith , Southampton
Need a hand understanding your Mercedes EQC's needs?