DS 3 driveshaft replacement

Despite some issues with the car being collected the overall customer service to sort it out and still ensure it was MOT'd on the same day was good. Once collected it was a quick and simple process and the driver was very professional when collecting.

Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better! Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.

Late picking up was told they tried to call me but there were no missed calls from the number they eventually called me from, no missed calls at all in fact!, Very pleased with service in the end, can’t fault the work done and car returned safe and sound.

Highly recommend this as it makes an annual chore be easy! Especially for those who do not have a relationship with a local garage or know what/how to get things done!! Good and smoothe communication as I was at work and unable to pick my phone up to complete work needed. Very happy with this and will use again!

Excellent professional service I would strongly recommend

Garage was good price saved £300! Communication from fixture could be improved. But happy with final outcome as wanted genuine Audi parts which I paid more for. Still saved £300

Was very happy with collect and drop service especially with a busy work life you don’t need to worry about your car whilst in service or MOT check. Will recommend and will use for my next service.

Despite some issues with the car being collected the overall customer service to sort it out and still ensure it was MOT'd on the same day was good. Once collected it was a quick and simple process and the driver was very professional when collecting.

Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better! Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.

Late picking up was told they tried to call me but there were no missed calls from the number they eventually called me from, no missed calls at all in fact!, Very pleased with service in the end, can’t fault the work done and car returned safe and sound.

The collecting driver broke down so the car wasn’t taken until much later but they still got it back on time and all done well.

Great service. Did exactly what they said they would do on time and on budget Really handy getting mot and service together and they sort pick up, delivery and the garage. Used them before. Wouldnt go anywhere else now