Toyota RAV4 crankshaft pulley replacement

Well I think that it felt like the staff was on my side when it came to sticky situations with the contractor.

Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing. With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word. The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.

Excellent service - on time and returned very quickly. A very good price too.

Super service at a great price. The communication was brilliant and fixter driver was very kind and polite.

Can't fault, booking online which was mega easy and they kept me up to date with everything such as assigning a garage, I called to change the collection address the day before and was absolutely fine. Picked car up and was notified throughout the time they had it, passed MOT with no additional work, delivered car back to me with no problems

Very professional, very responsive. Lovely company and so convenient for me

Excellent service from the time my car was collected, keeping me informed of any issues and returning my car. Honest and reliable and no nasty surprises with regards to charges. I would recommend and would use again

Well I think that it felt like the staff was on my side when it came to sticky situations with the contractor.

Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing. With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word. The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.

Excellent service - on time and returned very quickly. A very good price too.

So easy and no worries

We booked with Fixter to have our car collected, MOT’ed and returned to us. The technician called us on the morning to advise when they would collect, then they called us with the outcome of the MOT and they returned it back to us, all in one day! It was a fantastic service and I’ll be using it again if I need any future work completing for my car! Thank you so much