From initial online booking (cambelt,waterpump replacement) to car being picked-up and returned it was a great no fuss experience. Happy.
CHRISTOPHER TOOP, Colchester
Excellent customer service
Excellent customer service. Very quick and polite. Best prices compared to what I was quoted elsewhere.
Pauline Fryer, London
It is so much easier being at home and…
It is so much easier being at home and having the car collected and dropped off at my convenience. Prices were also competitive.
Neha Aggarwal, Purley
Convenient service
Convenient service. Friendly staff. Good communication
James Gall, Edinburgh
Great service
Great service, pick up on time and car delivered back early
NIcola Irwin-Morris, Milton Keynes
Good timely repair.
Good timely repair.
Leonard Weekes, London
Garage very friendly and did the Mot…
Garage very friendly and did the Mot and repairs efficiently..
John Maycraft, Bolton
the car was picked up when said and…
the car was picked up when said and delivered as stated so i didnt loose any time in work. The gentleman delivering the car was polite and pleasant. Everything I expected.
rosita taylor, Cardiff
Fixter A Great company
What a great company to use. I can highly recommend them
Paul Lee, Hull
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
First Class.
From initial online booking (cambelt,waterpump replacement) to car being picked-up and returned it was a great no fuss experience. Happy.
CHRISTOPHER TOOP, Colchester
Excellent customer service
Excellent customer service. Very quick and polite. Best prices compared to what I was quoted elsewhere.
Pauline Fryer, London
It is so much easier being at home and…
It is so much easier being at home and having the car collected and dropped off at my convenience. Prices were also competitive.
Neha Aggarwal, Purley
Convenient service
Convenient service. Friendly staff. Good communication
James Gall, Edinburgh
Great service
Great service, pick up on time and car delivered back early
NIcola Irwin-Morris, Milton Keynes
Good timely repair.
Good timely repair.
Leonard Weekes, London
Garage very friendly and did the Mot…
Garage very friendly and did the Mot and repairs efficiently..
John Maycraft, Bolton
the car was picked up when said and…
the car was picked up when said and delivered as stated so i didnt loose any time in work. The gentleman delivering the car was polite and pleasant. Everything I expected.
rosita taylor, Cardiff
Fixter A Great company
What a great company to use. I can highly recommend them
Paul Lee, Hull
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
First Class.
From initial online booking (cambelt,waterpump replacement) to car being picked-up and returned it was a great no fuss experience. Happy.
CHRISTOPHER TOOP, Colchester
Excellent customer service
Excellent customer service. Very quick and polite. Best prices compared to what I was quoted elsewhere.
Pauline Fryer, London
It is so much easier being at home and…
It is so much easier being at home and having the car collected and dropped off at my convenience. Prices were also competitive.
Neha Aggarwal, Purley
Convenient service
Convenient service. Friendly staff. Good communication
James Gall, Edinburgh
Great service
Great service, pick up on time and car delivered back early
NIcola Irwin-Morris, Milton Keynes
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