Jaguar XJS car service

Friendly driver, and prompt updates about the vehicle.

Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better! Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.

Despite some issues with the car being collected the overall customer service to sort it out and still ensure it was MOT'd on the same day was good. Once collected it was a quick and simple process and the driver was very professional when collecting.

smooth, quick and professional

Was very happy with collect and drop service especially with a busy work life you don’t need to worry about your car whilst in service or MOT check. Will recommend and will use for my next service.

Can't fault the service received when we had our major service done by Marwan Motors booked through Fixter.

The booking was easy. Kept well informed throughout process. Car was collected on time and brought back at stated time. The gentleman who collected car was friendly and polite and explained what would happen regarding the M.O.T. Would highly recommend Fixter.

Friendly driver, and prompt updates about the vehicle.

Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better! Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.

Despite some issues with the car being collected the overall customer service to sort it out and still ensure it was MOT'd on the same day was good. Once collected it was a quick and simple process and the driver was very professional when collecting.

With my location it is difficult to find a garage and then get back to work so for it to be collected and dropped off is ideal for me. They collected my car on time, text me the repairs needed for the MOT, you can easily accept or decline minor repairs on your phone, then it was returned on time. Will definitely use this service again and would recommend.

Convenience, convenience, convenience. Good service. Good communication.