Austin car service

Easy to book, very convenient and reliable, with good communications and updates. Excellent service.

Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better! Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.

smooth, quick and professional

Can't fault the service received when we had our major service done by Marwan Motors booked through Fixter.

Late picking up was told they tried to call me but there were no missed calls from the number they eventually called me from, no missed calls at all in fact!, Very pleased with service in the end, can’t fault the work done and car returned safe and sound.

This is the second year in a row I have used Fixter. Aside from the competitive pricing, the service from both Fixter and IAuto in Croydon was fantastic. They collected and dropped my car and it was a seamless hassle-free service. Well done. Fully recommended.

Everything was done very efficiently and courteously.

Easy to book, very convenient and reliable, with good communications and updates. Excellent service.

Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better! Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.

smooth, quick and professional

Really convenient, car is picked up at home and handed back with not much fuss

Garage was good price saved £300! Communication from fixture could be improved. But happy with final outcome as wanted genuine Audi parts which I paid more for. Still saved £300