Fiat 500L car diagnostic

Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing. With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word. The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.

Really efficient easy service. The car was collected on time and the additional work that was required was clearly explained with photos and quotes through the app.

So easy and no worries

Support team did an excellent job with helping with a problem that arose during service. Fantastic communication - no waiting multiple days for a response (usually heard back within 30 minutes).

Super service at a great price. The communication was brilliant and fixter driver was very kind and polite.

I was very happy with the service, having someone pick up and rerun my car for its MOT was very handy. They need to launch an app, that’s my only suggestion.

Excellent service from start to finish. Somebody from the team phoned me one month before my MOT was due, which I completely forgotten about! It was easy to book in, somebody came to collect the car from my house for free and dropped it back within two hours. The price was really reasonable service outstanding highly recommend