Second year I have used for my mot. Top service all round takes the hassle out of waiting at a garage. Picked the car up and delivered back a few hours later.
pauline eggleton, Stoke-on-Trent
First Class.
From initial online booking (cambelt,waterpump replacement) to car being picked-up and returned it was a great no fuss experience. Happy.
CHRISTOPHER TOOP, Colchester
Convenient service
Convenient service. Friendly staff. Good communication
James Gall, Edinburgh
Excellent customer service
Excellent customer service. Very quick and polite. Best prices compared to what I was quoted elsewhere.
Pauline Fryer, London
Good timely repair.
Good timely repair.
Leonard Weekes, London
Fixter was so easy
Fixter was so easy. The driver arrived right on time, and I was kept updated through the whole process. I would define use this service again
Gabbie Mathews, Manchester
Happy with the service
Happy with the service, will be coming back. Delivery & collection is a game changer thank you!
Alyia Dixon-Calliste, Colchester
Super
Very fast, friendly and comfortable service 👌
Dauren Kumpeissov, London
Great service
Great services from start to finish
Joanne Frew, London
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
Second year I have used for my mot
Second year I have used for my mot. Top service all round takes the hassle out of waiting at a garage. Picked the car up and delivered back a few hours later.
pauline eggleton, Stoke-on-Trent
First Class.
From initial online booking (cambelt,waterpump replacement) to car being picked-up and returned it was a great no fuss experience. Happy.
CHRISTOPHER TOOP, Colchester
Convenient service
Convenient service. Friendly staff. Good communication
James Gall, Edinburgh
Excellent customer service
Excellent customer service. Very quick and polite. Best prices compared to what I was quoted elsewhere.
Pauline Fryer, London
Good timely repair.
Good timely repair.
Leonard Weekes, London
Fixter was so easy
Fixter was so easy. The driver arrived right on time, and I was kept updated through the whole process. I would define use this service again
Gabbie Mathews, Manchester
Happy with the service
Happy with the service, will be coming back. Delivery & collection is a game changer thank you!
Alyia Dixon-Calliste, Colchester
Super
Very fast, friendly and comfortable service 👌
Dauren Kumpeissov, London
Great service
Great services from start to finish
Joanne Frew, London
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
Second year I have used for my mot
Second year I have used for my mot. Top service all round takes the hassle out of waiting at a garage. Picked the car up and delivered back a few hours later.
pauline eggleton, Stoke-on-Trent
First Class.
From initial online booking (cambelt,waterpump replacement) to car being picked-up and returned it was a great no fuss experience. Happy.
CHRISTOPHER TOOP, Colchester
Convenient service
Convenient service. Friendly staff. Good communication
James Gall, Edinburgh
Excellent customer service
Excellent customer service. Very quick and polite. Best prices compared to what I was quoted elsewhere.
Pauline Fryer, London
Good timely repair.
Good timely repair.
Leonard Weekes, London
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