Convenient, communicative, cost effective - first time user but open to using again.
Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better!
Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.
Arka Sarkar, Leeds
Was very happy with collect and drop…
Was very happy with collect and drop service especially with a busy work life you don’t need to worry about your car whilst in service or MOT check. Will recommend and will use for my next service.
Prince Songsong , Radlett
Very efficient and helpful
Very efficient and helpful. Thankyou!
Monique Cremnitz, Surbiton
Very prompt and reliable service
Very prompt and reliable service, would highly recommend
GARY TYRRELL, Renfrew
Garage was good price saved £300
Garage was good price saved £300! Communication from fixture could be improved. But happy with final outcome as wanted genuine Audi parts which I paid more for. Still saved £300
Jacqueline Mcgee, Northwich
Smooth collection and return.
Smooth collection and return.
Recommended work completed at reasonable cost and has made steering a lot more positive.
Communications clear and helpful
Harold Mitchell, High Wycombe
I love this service
I love the service, no arranging lifts, waiting around or time off work. so convenient and hassle free. Customer service is excellent if you do need to speak to them. The guy who came to collect was every friendly and polite advised a time slot for returning the car which was adhered to. Overall amazing idea and will definately use a third time next year.
Samantha Partington, Trafford Park, Stretford
Great service.
It was friendly and efficient. I was kept well informed about the condition and cost of the repairs. I would recommend to others.
Christopher Culliford, London
Convenience
Convenience, convenience, convenience. Good service. Good communication.
Sue Greenwood, London
Booking M.O.T via Fixter.
The booking was easy. Kept well informed throughout process. Car was collected on time and brought back at stated time.
The gentleman who collected car was friendly and polite and explained what would happen regarding the M.O.T.
Would highly recommend Fixter.
Alison A frewer, Bury St. Edmunds
Convenient, communicative, cost effective - first time user but open to using again.
Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better!
Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.
Arka Sarkar, Leeds
Was very happy with collect and drop…
Was very happy with collect and drop service especially with a busy work life you don’t need to worry about your car whilst in service or MOT check. Will recommend and will use for my next service.
Prince Songsong , Radlett
Very efficient and helpful
Very efficient and helpful. Thankyou!
Monique Cremnitz, Surbiton
Very prompt and reliable service
Very prompt and reliable service, would highly recommend
GARY TYRRELL, Renfrew
Garage was good price saved £300
Garage was good price saved £300! Communication from fixture could be improved. But happy with final outcome as wanted genuine Audi parts which I paid more for. Still saved £300
Jacqueline Mcgee, Northwich
Smooth collection and return.
Smooth collection and return.
Recommended work completed at reasonable cost and has made steering a lot more positive.
Communications clear and helpful
Harold Mitchell, High Wycombe
I love this service
I love the service, no arranging lifts, waiting around or time off work. so convenient and hassle free. Customer service is excellent if you do need to speak to them. The guy who came to collect was every friendly and polite advised a time slot for returning the car which was adhered to. Overall amazing idea and will definately use a third time next year.
Samantha Partington, Trafford Park, Stretford
Great service.
It was friendly and efficient. I was kept well informed about the condition and cost of the repairs. I would recommend to others.
Christopher Culliford, London
Convenience
Convenience, convenience, convenience. Good service. Good communication.
Sue Greenwood, London
Booking M.O.T via Fixter.
The booking was easy. Kept well informed throughout process. Car was collected on time and brought back at stated time.
The gentleman who collected car was friendly and polite and explained what would happen regarding the M.O.T.
Would highly recommend Fixter.
Alison A frewer, Bury St. Edmunds
Convenient, communicative, cost effective - first time user but open to using again.
Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better!
Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.
Arka Sarkar, Leeds
Was very happy with collect and drop…
Was very happy with collect and drop service especially with a busy work life you don’t need to worry about your car whilst in service or MOT check. Will recommend and will use for my next service.
Prince Songsong , Radlett
Very efficient and helpful
Very efficient and helpful. Thankyou!
Monique Cremnitz, Surbiton
Very prompt and reliable service
Very prompt and reliable service, would highly recommend
GARY TYRRELL, Renfrew
Garage was good price saved £300
Garage was good price saved £300! Communication from fixture could be improved. But happy with final outcome as wanted genuine Audi parts which I paid more for. Still saved £300
Jacqueline Mcgee, Northwich
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