Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing.
With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word.
The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.
Brian Jones, Reading
Great service. Will use again
Great service. Easy. Clear communication. Will use again
Demi Bender, London
Generally very positive: I was slightly annoyed that they let me…
I was slightly annoyed that they let me book an appointment for 2 days time, then immediately cancelled and offered a booking in 3 weeks. However, this was over the Xmas period and better than other local garages. One the actually day I was really happy with their communication and customer service. I will definitely be using again and recommending. I loved the clear pricing structure
Rob Gower, Dunstable
Excellent service
Excellent service. Website easy to use. Booked collection and delivery time slots to suit. Very efficient
Elaine Brewster, High Wycombe
Great service.
As I`m not able to drive at the moment, pick up and delivery were escential.
Cornelius OGormley, Bournemouth
Definitely worth doing!
Can't fault, booking online which was mega easy and they kept me up to date with everything such as assigning a garage, I called to change the collection address the day before and was absolutely fine. Picked car up and was notified throughout the time they had it, passed MOT with no additional work, delivered car back to me with no problems
Sydni Berry, Willenhall
Support Team - Excellent
Support team did an excellent job with helping with a problem that arose during service.
Fantastic communication - no waiting multiple days for a response (usually heard back within 30 minutes).
Ben Sallabank, Sale
Excellent service
Excellent service
Michael Smith , Southampton
Seamless experience
Seamless experience. Jim is the star of the show. He is such a pleasure to talk to and trustworthy. Carefully picked up and delivered the car. You receive texts to let you know what stage of the process u
Your car is in and the message you when the MOT is complete and delivery time. The only issue I had was that the pick up and delivery time was earlier than booked. Which could be an issue if you are out somewhere otherwise, Perfect
Lurene Cleghorn, London
Great
Needed to get my car MOTd in a hurry. Never used Fixer before, but will in future.
Local garage picked up my car in the morning, brought it back after the MOT.
Quick, easy and trustworthy.
Constantino Pineiro, Hove
Good value and fairly straightforward
Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing.
With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word.
The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.
Brian Jones, Reading
Great service. Will use again
Great service. Easy. Clear communication. Will use again
Demi Bender, London
Generally very positive: I was slightly annoyed that they let me…
I was slightly annoyed that they let me book an appointment for 2 days time, then immediately cancelled and offered a booking in 3 weeks. However, this was over the Xmas period and better than other local garages. One the actually day I was really happy with their communication and customer service. I will definitely be using again and recommending. I loved the clear pricing structure
Rob Gower, Dunstable
Excellent service
Excellent service. Website easy to use. Booked collection and delivery time slots to suit. Very efficient
Elaine Brewster, High Wycombe
Great service.
As I`m not able to drive at the moment, pick up and delivery were escential.
Cornelius OGormley, Bournemouth
Definitely worth doing!
Can't fault, booking online which was mega easy and they kept me up to date with everything such as assigning a garage, I called to change the collection address the day before and was absolutely fine. Picked car up and was notified throughout the time they had it, passed MOT with no additional work, delivered car back to me with no problems
Sydni Berry, Willenhall
Support Team - Excellent
Support team did an excellent job with helping with a problem that arose during service.
Fantastic communication - no waiting multiple days for a response (usually heard back within 30 minutes).
Ben Sallabank, Sale
Excellent service
Excellent service
Michael Smith , Southampton
Seamless experience
Seamless experience. Jim is the star of the show. He is such a pleasure to talk to and trustworthy. Carefully picked up and delivered the car. You receive texts to let you know what stage of the process u
Your car is in and the message you when the MOT is complete and delivery time. The only issue I had was that the pick up and delivery time was earlier than booked. Which could be an issue if you are out somewhere otherwise, Perfect
Lurene Cleghorn, London
Great
Needed to get my car MOTd in a hurry. Never used Fixer before, but will in future.
Local garage picked up my car in the morning, brought it back after the MOT.
Quick, easy and trustworthy.
Constantino Pineiro, Hove
Good value and fairly straightforward
Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing.
With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word.
The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.
Brian Jones, Reading
Great service. Will use again
Great service. Easy. Clear communication. Will use again
Demi Bender, London
Generally very positive: I was slightly annoyed that they let me…
I was slightly annoyed that they let me book an appointment for 2 days time, then immediately cancelled and offered a booking in 3 weeks. However, this was over the Xmas period and better than other local garages. One the actually day I was really happy with their communication and customer service. I will definitely be using again and recommending. I loved the clear pricing structure
Rob Gower, Dunstable
Excellent service
Excellent service. Website easy to use. Booked collection and delivery time slots to suit. Very efficient
Elaine Brewster, High Wycombe
Great service.
As I`m not able to drive at the moment, pick up and delivery were escential.
Cornelius OGormley, Bournemouth
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