Book your wing mirror replacement in Knowsley

Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work. I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.

The ease of booking is great. Communication before collection was spot-on. For me, I was expecting a call as to when the driver was returning my vehicle, especially after an email to say car was done and they were awaiting a driver. I had no call and the driver arrived at a most inconvenient time.

Filter made fixing my car easy and convenient,cause I got time to attend my other appointments. Picked the car from home and brought it back.

Fixter was so easy. The driver arrived right on time, and I was kept updated through the whole process. I would define use this service again

Quick, convenient and easy access online, As a single older woman. I felt very reassured with the whole process and would recommend to other woman. Staff are helpful and friendly and very supportive with any queries I had. Very fair quotes and pricing. Very happy overall.

The garage carried out a full service along with an Mot..car was collected on time as agreed, driver was courteous and friendly. Would use again.

Good customer service, very reliable. Well done.

Very fast, friendly and comfortable service 👌

Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work. I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.

The ease of booking is great. Communication before collection was spot-on. For me, I was expecting a call as to when the driver was returning my vehicle, especially after an email to say car was done and they were awaiting a driver. I had no call and the driver arrived at a most inconvenient time.

Filter made fixing my car easy and convenient,cause I got time to attend my other appointments. Picked the car from home and brought it back.

Fixter were helpful, though there were delays caused by Christmas/New Year. The problem with my vehicle was complicated and took time to resolve. Apart from during the holidays I was kept well informed. I would recommend the service.