Quick and easy to deal with. Straight forward communications, no delays and no excuses. Love it.
Will definitely use them again.
Kostas Vasiljevas, London
Did the job as agreed and collected and…
Did the job as agreed and collected and returned ahead of schedule and all in Christmas week with little notice
Philip Hall, Gerrards Cross
Great Service
The customer service with the online updates and pickup/ delivery of the car
Amine Berrada, Croydon
Great service
Great service, transparent.
Jahit Janberk, Edgware
Great service
Great service. Car was collected on time. Communication about repairs and cost was excellent. I used Fixter because I was working and it would have been extremely difficult to drop off and pick up my car. I would definitely recommend to my friends.
Victoria Dee , High Wycombe
Great communication
Great communication
Buki Gagar, Milton Keynes
Safe a time.
Safe a time.
Ivan Milenkov, london
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Excellent service
Excellent service
Debbie Hezlewood, Doncaster
Was good
All gone well
Amine Djadja, Glasgow
Good company
Quick and easy to deal with. Straight forward communications, no delays and no excuses. Love it.
Will definitely use them again.
Kostas Vasiljevas, London
Did the job as agreed and collected and…
Did the job as agreed and collected and returned ahead of schedule and all in Christmas week with little notice
Philip Hall, Gerrards Cross
Great Service
The customer service with the online updates and pickup/ delivery of the car
Amine Berrada, Croydon
Great service
Great service, transparent.
Jahit Janberk, Edgware
Great service
Great service. Car was collected on time. Communication about repairs and cost was excellent. I used Fixter because I was working and it would have been extremely difficult to drop off and pick up my car. I would definitely recommend to my friends.
Victoria Dee , High Wycombe
Great communication
Great communication
Buki Gagar, Milton Keynes
Safe a time.
Safe a time.
Ivan Milenkov, london
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Excellent service
Excellent service
Debbie Hezlewood, Doncaster
Was good
All gone well
Amine Djadja, Glasgow
Good company
Quick and easy to deal with. Straight forward communications, no delays and no excuses. Love it.
Will definitely use them again.
Kostas Vasiljevas, London
Did the job as agreed and collected and…
Did the job as agreed and collected and returned ahead of schedule and all in Christmas week with little notice
Philip Hall, Gerrards Cross
Great Service
The customer service with the online updates and pickup/ delivery of the car
Amine Berrada, Croydon
Great service
Great service, transparent.
Jahit Janberk, Edgware
Great service
Great service. Car was collected on time. Communication about repairs and cost was excellent. I used Fixter because I was working and it would have been extremely difficult to drop off and pick up my car. I would definitely recommend to my friends.
Victoria Dee , High Wycombe
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Our in-house mechanics answer the most common questions about water pump replacement
