On time, well organised, work completed, polite efficient well priced
Richard Hulf, St. Albans
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Smooth experience
Smooth experience
Affordable
Easy to book. Great and easy communication thoughout the whole process during the day
Will recommend
Yusianmar Mariani, Leatherhead
Faultless service
The service exceeded all my expectations. I arranged an MOT for my elderly Uncle and the Fixter service was perfect all the way through
No hitches. No fuss. Great communication from the garage as well. Could not be happier. Will use again. Highly recommended.
Tony Spearing, Clacton-on-Sea
Super Convenient!!
I was sceptical at the beginning because of some negative reviews however I trusted my gut. Fixter is super convenient!! i barely had to lift a finger. my only critic would be the garage collected the car a lot later then agreed. I had to take time off work for that and it wasn't communicated. other then that a perfect service 10/10 and will definitely be using again next year
Danny Little, Marlow
Easy and convenient
Easy and convenient
jacqueline hall, Thornton-Cleveleys
Fast, simple and professional
I didn't have to worry about anything. I ordered a service online, they picked up and dropped off the car at my house.
Petra Hutnevova, Hull
Nice and friendly service
Nice and friendly service
Joerg Noppens, Kenley
Brilliant and highly recommended.
Brilliant and highly recommended.
SERGIO BORGES, Slough
super convenient
super convenient! Seems like fair prices too
John Farinas, London
Use Fixter every time
On time, well organised, work completed, polite efficient well priced
Richard Hulf, St. Albans
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Smooth experience
Smooth experience
Affordable
Easy to book. Great and easy communication thoughout the whole process during the day
Will recommend
Yusianmar Mariani, Leatherhead
Faultless service
The service exceeded all my expectations. I arranged an MOT for my elderly Uncle and the Fixter service was perfect all the way through
No hitches. No fuss. Great communication from the garage as well. Could not be happier. Will use again. Highly recommended.
Tony Spearing, Clacton-on-Sea
Super Convenient!!
I was sceptical at the beginning because of some negative reviews however I trusted my gut. Fixter is super convenient!! i barely had to lift a finger. my only critic would be the garage collected the car a lot later then agreed. I had to take time off work for that and it wasn't communicated. other then that a perfect service 10/10 and will definitely be using again next year
Danny Little, Marlow
Easy and convenient
Easy and convenient
jacqueline hall, Thornton-Cleveleys
Fast, simple and professional
I didn't have to worry about anything. I ordered a service online, they picked up and dropped off the car at my house.
Petra Hutnevova, Hull
Nice and friendly service
Nice and friendly service
Joerg Noppens, Kenley
Brilliant and highly recommended.
Brilliant and highly recommended.
SERGIO BORGES, Slough
super convenient
super convenient! Seems like fair prices too
John Farinas, London
Use Fixter every time
On time, well organised, work completed, polite efficient well priced
Richard Hulf, St. Albans
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Smooth experience
Smooth experience
Affordable
Easy to book. Great and easy communication thoughout the whole process during the day
Will recommend
Yusianmar Mariani, Leatherhead
Faultless service
The service exceeded all my expectations. I arranged an MOT for my elderly Uncle and the Fixter service was perfect all the way through
No hitches. No fuss. Great communication from the garage as well. Could not be happier. Will use again. Highly recommended.
Tony Spearing, Clacton-on-Sea
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