It is so much easier being at home and having the car collected and dropped off at my convenience. Prices were also competitive.
Neha Aggarwal, Purley
Great service
Great services from start to finish
Joanne Frew, London
Easy and Efficient
Easy to organise, pay and deal with them. Car ended up being picked up and dropped off at different times than they said, not a big deal but would be annoying if I'd needed the car.
Guy Sheppard, London
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
Excellent communication
Excellent communication. Collected when they said they would and returned as expected.
Wendy Grant, Wantage
Very very satisfied .this service is…
Very very satisfied .this service is very good special for learner driver👌
Marjan Bashiri, Edinburgh
Fast
Fast , efficient service. Collection and delivery was brilliant . Will be using again.
Andrew Barcas, Manchester
Fixter was so easy
Fixter was so easy. The driver arrived right on time, and I was kept updated through the whole process. I would define use this service again
Gabbie Mathews, Manchester
Great service
Great service, pick up on time and car delivered back early
NIcola Irwin-Morris, Milton Keynes
kept fully informed from car being…
kept fully informed from car being uplifted to being brought back . pleasant professional staff . Have used this service for several years and would not go passed them . service second to none. very sayisfied .
Jacqueline Stoddart, Musselburgh
It is so much easier being at home and…
It is so much easier being at home and having the car collected and dropped off at my convenience. Prices were also competitive.
Neha Aggarwal, Purley
Great service
Great services from start to finish
Joanne Frew, London
Easy and Efficient
Easy to organise, pay and deal with them. Car ended up being picked up and dropped off at different times than they said, not a big deal but would be annoying if I'd needed the car.
Guy Sheppard, London
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
Excellent communication
Excellent communication. Collected when they said they would and returned as expected.
Wendy Grant, Wantage
Very very satisfied .this service is…
Very very satisfied .this service is very good special for learner driver👌
Marjan Bashiri, Edinburgh
Fast
Fast , efficient service. Collection and delivery was brilliant . Will be using again.
Andrew Barcas, Manchester
Fixter was so easy
Fixter was so easy. The driver arrived right on time, and I was kept updated through the whole process. I would define use this service again
Gabbie Mathews, Manchester
Great service
Great service, pick up on time and car delivered back early
NIcola Irwin-Morris, Milton Keynes
kept fully informed from car being…
kept fully informed from car being uplifted to being brought back . pleasant professional staff . Have used this service for several years and would not go passed them . service second to none. very sayisfied .
Jacqueline Stoddart, Musselburgh
It is so much easier being at home and…
It is so much easier being at home and having the car collected and dropped off at my convenience. Prices were also competitive.
Neha Aggarwal, Purley
Great service
Great services from start to finish
Joanne Frew, London
Easy and Efficient
Easy to organise, pay and deal with them. Car ended up being picked up and dropped off at different times than they said, not a big deal but would be annoying if I'd needed the car.
Guy Sheppard, London
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
Excellent communication
Excellent communication. Collected when they said they would and returned as expected.
Wendy Grant, Wantage
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