Fixter was so easy. The driver arrived right on time, and I was kept updated through the whole process. I would define use this service again
Gabbie Mathews, Manchester
Very good service
Very convenient to use this service.
Trevor Deare, Brentwood
Booked it really easily
Booked it really easily, kept informed all the way ,
Superb service,
Deborah Snape, Preston
very good service
very good service
Manoj PILLAI, Poole
Fixter were helpful
Fixter were helpful, though there were delays caused by Christmas/New Year. The problem with my vehicle was complicated and took time to resolve. Apart from during the holidays I was kept well informed. I would recommend the service.
Jane Sivad, Leeds
Really efficient and good value service…
Really efficient and good value service that I would definitely use again. The only reason I'm not giving 5* is because they have changed all my radio presets!
Victoria Elliston, London
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
Good customer service
Good customer service, very reliable. Well done.
Jean-Claude Tolbize, High Wycombe
The ease of booking is great
The ease of booking is great. Communication before collection was spot-on. For me, I was expecting a call as to when the driver was returning my vehicle, especially after an email to say car was done and they were awaiting a driver. I had no call and the driver arrived at a most inconvenient time.
Maureen Atkins, Wokingham
Great service
Great service, pick up on time and car delivered back early
NIcola Irwin-Morris, Milton Keynes
Fixter was so easy
Fixter was so easy. The driver arrived right on time, and I was kept updated through the whole process. I would define use this service again
Gabbie Mathews, Manchester
Very good service
Very convenient to use this service.
Trevor Deare, Brentwood
Booked it really easily
Booked it really easily, kept informed all the way ,
Superb service,
Deborah Snape, Preston
very good service
very good service
Manoj PILLAI, Poole
Fixter were helpful
Fixter were helpful, though there were delays caused by Christmas/New Year. The problem with my vehicle was complicated and took time to resolve. Apart from during the holidays I was kept well informed. I would recommend the service.
Jane Sivad, Leeds
Really efficient and good value service…
Really efficient and good value service that I would definitely use again. The only reason I'm not giving 5* is because they have changed all my radio presets!
Victoria Elliston, London
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
Good customer service
Good customer service, very reliable. Well done.
Jean-Claude Tolbize, High Wycombe
The ease of booking is great
The ease of booking is great. Communication before collection was spot-on. For me, I was expecting a call as to when the driver was returning my vehicle, especially after an email to say car was done and they were awaiting a driver. I had no call and the driver arrived at a most inconvenient time.
Maureen Atkins, Wokingham
Great service
Great service, pick up on time and car delivered back early
NIcola Irwin-Morris, Milton Keynes
Fixter was so easy
Fixter was so easy. The driver arrived right on time, and I was kept updated through the whole process. I would define use this service again
Gabbie Mathews, Manchester
Very good service
Very convenient to use this service.
Trevor Deare, Brentwood
Booked it really easily
Booked it really easily, kept informed all the way ,
Superb service,
Deborah Snape, Preston
very good service
very good service
Manoj PILLAI, Poole
Fixter were helpful
Fixter were helpful, though there were delays caused by Christmas/New Year. The problem with my vehicle was complicated and took time to resolve. Apart from during the holidays I was kept well informed. I would recommend the service.
Jane Sivad, Leeds
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