Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing.
With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word.
The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.
Brian Jones, Reading
Very prompt and efficient!
Very prompt and efficient!
Malcolm Edwards, London
Excellent service
Excellent service - on time and returned very quickly. A very good price too.
Kenneth Stevens, Hayes
Really efficient easy service
Really efficient easy service. The car was collected on time and the additional work that was required was clearly explained with photos and quotes through the app.
Declan Hayes-McCoy, London
Quick, reasonable, friendly!
Quick, reasonable, friendly
Glenn Berry, Weybridge
Very convenient courteous service
Very convenient, courteous service. Only an admin glitch - the appointment was changed 3 times before the day booked.
Elaine Safier, London
Definitely worth doing!
Can't fault, booking online which was mega easy and they kept me up to date with everything such as assigning a garage, I called to change the collection address the day before and was absolutely fine. Picked car up and was notified throughout the time they had it, passed MOT with no additional work, delivered car back to me with no problems
Sydni Berry, Willenhall
Highly recommend
Excellent service from start to finish. Somebody from the team phoned me one month before my MOT was due, which I completely forgotten about! It was easy to book in, somebody came to collect the car from my house for free and dropped it back within two hours. The price was really reasonable service outstanding highly recommend
Andrew Ogilvie, London
Excellent service from start to finish
Excellent service from start to finish. Will definitely use again
Sandra Norris, Wirral
Support Team - Excellent
Support team did an excellent job with helping with a problem that arose during service.
Fantastic communication - no waiting multiple days for a response (usually heard back within 30 minutes).
Ben Sallabank, Sale
Good value and fairly straightforward
Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing.
With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word.
The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.
Brian Jones, Reading
Very prompt and efficient!
Very prompt and efficient!
Malcolm Edwards, London
Excellent service
Excellent service - on time and returned very quickly. A very good price too.
Kenneth Stevens, Hayes
Really efficient easy service
Really efficient easy service. The car was collected on time and the additional work that was required was clearly explained with photos and quotes through the app.
Declan Hayes-McCoy, London
Quick, reasonable, friendly!
Quick, reasonable, friendly
Glenn Berry, Weybridge
Very convenient courteous service
Very convenient, courteous service. Only an admin glitch - the appointment was changed 3 times before the day booked.
Elaine Safier, London
Definitely worth doing!
Can't fault, booking online which was mega easy and they kept me up to date with everything such as assigning a garage, I called to change the collection address the day before and was absolutely fine. Picked car up and was notified throughout the time they had it, passed MOT with no additional work, delivered car back to me with no problems
Sydni Berry, Willenhall
Highly recommend
Excellent service from start to finish. Somebody from the team phoned me one month before my MOT was due, which I completely forgotten about! It was easy to book in, somebody came to collect the car from my house for free and dropped it back within two hours. The price was really reasonable service outstanding highly recommend
Andrew Ogilvie, London
Excellent service from start to finish
Excellent service from start to finish. Will definitely use again
Sandra Norris, Wirral
Support Team - Excellent
Support team did an excellent job with helping with a problem that arose during service.
Fantastic communication - no waiting multiple days for a response (usually heard back within 30 minutes).
Ben Sallabank, Sale
Good value and fairly straightforward
Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing.
With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word.
The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.
Brian Jones, Reading
Very prompt and efficient!
Very prompt and efficient!
Malcolm Edwards, London
Excellent service
Excellent service - on time and returned very quickly. A very good price too.
Kenneth Stevens, Hayes
Really efficient easy service
Really efficient easy service. The car was collected on time and the additional work that was required was clearly explained with photos and quotes through the app.
Declan Hayes-McCoy, London
Quick, reasonable, friendly!
Quick, reasonable, friendly
Glenn Berry, Weybridge
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