No hassle. Car picked up and delivered as planned.
Georgiana Crocker-White, London
Great service
Great service. Car was collected on time. Communication about repairs and cost was excellent. I used Fixter because I was working and it would have been extremely difficult to drop off and pick up my car. I would definitely recommend to my friends.
Victoria Dee , High Wycombe
Very convenient that the car was picked…
Very convenient that the car was picked up and dropped off again.
Kept us informed of work needing done and timescale.
Reasonably priced.
Will use again.
Joy Claireaux , Edinburgh
Great Service
The customer service with the online updates and pickup/ delivery of the car
Amine Berrada, Croydon
Good company
Quick and easy to deal with. Straight forward communications, no delays and no excuses. Love it.
Will definitely use them again.
Kostas Vasiljevas, London
Easy process
Easy process - collection/drop-off of my vehicle
Good communication of what’s happening during MOT & Service
Joseph White, London
Excellent service
Excellent service. Prompt pick up and return with great communication.
David Nicholas, Cardiff
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Great convenience at a cheaper price!
It was very convenient to have my car serviced with Fixter. I was initially worried that my car would be sent to some cheap garage. However, it was a pleasant surprise when I found out that they sent it to a highly-rated garage. I even received regular updates from them. I am definitely using them again. Thanks Fixter!
Rahul Gavande, Milton Keynes
Nice and friendly service
Nice and friendly service
Joerg Noppens, Kenley
No hassle
No hassle. Car picked up and delivered as planned.
Georgiana Crocker-White, London
Great service
Great service. Car was collected on time. Communication about repairs and cost was excellent. I used Fixter because I was working and it would have been extremely difficult to drop off and pick up my car. I would definitely recommend to my friends.
Victoria Dee , High Wycombe
Very convenient that the car was picked…
Very convenient that the car was picked up and dropped off again.
Kept us informed of work needing done and timescale.
Reasonably priced.
Will use again.
Joy Claireaux , Edinburgh
Great Service
The customer service with the online updates and pickup/ delivery of the car
Amine Berrada, Croydon
Good company
Quick and easy to deal with. Straight forward communications, no delays and no excuses. Love it.
Will definitely use them again.
Kostas Vasiljevas, London
Easy process
Easy process - collection/drop-off of my vehicle
Good communication of what’s happening during MOT & Service
Joseph White, London
Excellent service
Excellent service. Prompt pick up and return with great communication.
David Nicholas, Cardiff
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Great convenience at a cheaper price!
It was very convenient to have my car serviced with Fixter. I was initially worried that my car would be sent to some cheap garage. However, it was a pleasant surprise when I found out that they sent it to a highly-rated garage. I even received regular updates from them. I am definitely using them again. Thanks Fixter!
Rahul Gavande, Milton Keynes
Nice and friendly service
Nice and friendly service
Joerg Noppens, Kenley
No hassle
No hassle. Car picked up and delivered as planned.
Georgiana Crocker-White, London
Great service
Great service. Car was collected on time. Communication about repairs and cost was excellent. I used Fixter because I was working and it would have been extremely difficult to drop off and pick up my car. I would definitely recommend to my friends.
Victoria Dee , High Wycombe
Very convenient that the car was picked…
Very convenient that the car was picked up and dropped off again.
Kept us informed of work needing done and timescale.
Reasonably priced.
Will use again.
Joy Claireaux , Edinburgh
Great Service
The customer service with the online updates and pickup/ delivery of the car
Amine Berrada, Croydon
Good company
Quick and easy to deal with. Straight forward communications, no delays and no excuses. Love it.
Will definitely use them again.
Kostas Vasiljevas, London
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Our in-house mechanics answer the most common questions about power steering fluid flush & replacement