Smooth experience
Affordable
Easy to book. Great and easy communication thoughout the whole process during the day
Will recommend
Yusianmar Mariani, Leatherhead
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Fast, simple and professional
I didn't have to worry about anything. I ordered a service online, they picked up and dropped off the car at my house.
Petra Hutnevova, Hull
A great company with great service!
A great company with great service!
We used Fixter for an MoT on our van. Everything went really smoothly. They contacted us to let us know when they were going to arrive, collected the van from its parking space and returned it a couple of hours later with an MoT.
Overall, very pleased! It saved all the hassle of taking time off work to take the van to a garage ourselves.
Samuel Billmore, London
Everything went very smoothly
Everything went very smoothly, great service!
My car was picked up on time, no fuss, and retuned at the expected time!
Great easy service, I will definitely use it again is needed!
Price was great too!
Noemi Mancuso, Bournemouth
Super Convenient!!
I was sceptical at the beginning because of some negative reviews however I trusted my gut. Fixter is super convenient!! i barely had to lift a finger. my only critic would be the garage collected the car a lot later then agreed. I had to take time off work for that and it wasn't communicated. other then that a perfect service 10/10 and will definitely be using again next year
Danny Little, Marlow
Excellent service
Excellent service. Prompt pick up and return with great communication.
David Nicholas, Cardiff
I was unsure as it sounded to good to be true but in the end.....
I received a fantastic service. Exactly as they promised it. They picked up my car for free and re-delivered it after a few hours.
Everything was spot on and I was extremely happy with the process. I also got a voucher to use next time and I will definitely recommend this service to my friends
Nicola Carnelutti, London
Really easy and convenient service
This is the second time I use the service and I am very happy with it. I don’t need to waste my time taking my car to the garage and wait there until it is ready.
The guy came to my office and collect the key from me and he left the key with me in my office. I will use it every time I need
Josseline Valle Ramos, London
Nice and friendly service
Nice and friendly service
Joerg Noppens, Kenley
Smooth experience
Smooth experience
Affordable
Easy to book. Great and easy communication thoughout the whole process during the day
Will recommend
Yusianmar Mariani, Leatherhead
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Fast, simple and professional
I didn't have to worry about anything. I ordered a service online, they picked up and dropped off the car at my house.
Petra Hutnevova, Hull
A great company with great service!
A great company with great service!
We used Fixter for an MoT on our van. Everything went really smoothly. They contacted us to let us know when they were going to arrive, collected the van from its parking space and returned it a couple of hours later with an MoT.
Overall, very pleased! It saved all the hassle of taking time off work to take the van to a garage ourselves.
Samuel Billmore, London
Everything went very smoothly
Everything went very smoothly, great service!
My car was picked up on time, no fuss, and retuned at the expected time!
Great easy service, I will definitely use it again is needed!
Price was great too!
Noemi Mancuso, Bournemouth
Super Convenient!!
I was sceptical at the beginning because of some negative reviews however I trusted my gut. Fixter is super convenient!! i barely had to lift a finger. my only critic would be the garage collected the car a lot later then agreed. I had to take time off work for that and it wasn't communicated. other then that a perfect service 10/10 and will definitely be using again next year
Danny Little, Marlow
Excellent service
Excellent service. Prompt pick up and return with great communication.
David Nicholas, Cardiff
I was unsure as it sounded to good to be true but in the end.....
I received a fantastic service. Exactly as they promised it. They picked up my car for free and re-delivered it after a few hours.
Everything was spot on and I was extremely happy with the process. I also got a voucher to use next time and I will definitely recommend this service to my friends
Nicola Carnelutti, London
Really easy and convenient service
This is the second time I use the service and I am very happy with it. I don’t need to waste my time taking my car to the garage and wait there until it is ready.
The guy came to my office and collect the key from me and he left the key with me in my office. I will use it every time I need
Josseline Valle Ramos, London
Nice and friendly service
Nice and friendly service
Joerg Noppens, Kenley
Smooth experience
Smooth experience
Affordable
Easy to book. Great and easy communication thoughout the whole process during the day
Will recommend
Yusianmar Mariani, Leatherhead
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Fast, simple and professional
I didn't have to worry about anything. I ordered a service online, they picked up and dropped off the car at my house.
Petra Hutnevova, Hull
A great company with great service!
A great company with great service!
We used Fixter for an MoT on our van. Everything went really smoothly. They contacted us to let us know when they were going to arrive, collected the van from its parking space and returned it a couple of hours later with an MoT.
Overall, very pleased! It saved all the hassle of taking time off work to take the van to a garage ourselves.
Samuel Billmore, London
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