On time, well organised, work completed, polite efficient well priced
Richard Hulf, St. Albans
Appointment was easy to schedule
Appointment was easy to schedule! The car was picked up as agreed and I am happy with the whole experience!
Giselle Ribeiro da Silva, Windsor
I am satisfied with their services
I am satisfied with their services, I booked delivery for Mot and full service. Everything went well. I will use their services again. I recommend the company. Thank you
Gyongyi Safran, Welwyn Garden City
Efficient & friendly
Fast , efficient and friendly
Robert Macmaster, London
Fast, simple and professional
I didn't have to worry about anything. I ordered a service online, they picked up and dropped off the car at my house.
Petra Hutnevova, Hull
Seamless experience
Seamless experience. They got my car delivered and provided mot all in couple of hours. No additional costs.
Ivan Trbovic, London
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Great value
Great value. Car picked up and returned promptly.
Simon Ringshall, Gerrards Cross
Everything went as clockwork
Everything went as clockwork, my Tiguan was picked up on time by a very polite man and was back 4 hours later after having had its first MOT and a full service. I asked for a garage stamp as it is a lease car and the leasing company requires this, it was provided with no fuss. I googled the garage that did the work and they had very good reviews, so I felt confident that the work was done to a reasonable standard. I've seen other negative reviews, which did make me nervous, but mine is a fairly new car, still under warranty, so I wouldn't have expected any issues.
Robert Kearney, Surbiton
Great service
Great service, very friendly driver. Many thanks.
Simon Trafford, Clacton-on-Sea
Use Fixter every time
On time, well organised, work completed, polite efficient well priced
Richard Hulf, St. Albans
Appointment was easy to schedule
Appointment was easy to schedule! The car was picked up as agreed and I am happy with the whole experience!
Giselle Ribeiro da Silva, Windsor
I am satisfied with their services
I am satisfied with their services, I booked delivery for Mot and full service. Everything went well. I will use their services again. I recommend the company. Thank you
Gyongyi Safran, Welwyn Garden City
Efficient & friendly
Fast , efficient and friendly
Robert Macmaster, London
Fast, simple and professional
I didn't have to worry about anything. I ordered a service online, they picked up and dropped off the car at my house.
Petra Hutnevova, Hull
Seamless experience
Seamless experience. They got my car delivered and provided mot all in couple of hours. No additional costs.
Ivan Trbovic, London
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Great value
Great value. Car picked up and returned promptly.
Simon Ringshall, Gerrards Cross
Everything went as clockwork
Everything went as clockwork, my Tiguan was picked up on time by a very polite man and was back 4 hours later after having had its first MOT and a full service. I asked for a garage stamp as it is a lease car and the leasing company requires this, it was provided with no fuss. I googled the garage that did the work and they had very good reviews, so I felt confident that the work was done to a reasonable standard. I've seen other negative reviews, which did make me nervous, but mine is a fairly new car, still under warranty, so I wouldn't have expected any issues.
Robert Kearney, Surbiton
Great service
Great service, very friendly driver. Many thanks.
Simon Trafford, Clacton-on-Sea
Use Fixter every time
On time, well organised, work completed, polite efficient well priced
Richard Hulf, St. Albans
Appointment was easy to schedule
Appointment was easy to schedule! The car was picked up as agreed and I am happy with the whole experience!
Giselle Ribeiro da Silva, Windsor
I am satisfied with their services
I am satisfied with their services, I booked delivery for Mot and full service. Everything went well. I will use their services again. I recommend the company. Thank you
Gyongyi Safran, Welwyn Garden City
Efficient & friendly
Fast , efficient and friendly
Robert Macmaster, London
Fast, simple and professional
I didn't have to worry about anything. I ordered a service online, they picked up and dropped off the car at my house.
Petra Hutnevova, Hull
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