My vehicle was completed in one day. The mechanics were able to free up seized calipers instead of needing to replace them therefore saving me money.
Andrew Shaw, Woking
Did the job as agreed and collected and…
Did the job as agreed and collected and returned ahead of schedule and all in Christmas week with little notice
Philip Hall, Gerrards Cross
Excellent and reliable
Excellent and reliable. Would highly recommend
June Freed, Benfleet
Very happy with service
Very happy with service, customer service answered all questions promptly and arrange for someone to pick up car/ bring back which was very useful indeed. Cheers!
Lorraine Peacock, London
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Really easy and convenient service
This is the second time I use the service and I am very happy with it. I don’t need to waste my time taking my car to the garage and wait there until it is ready.
The guy came to my office and collect the key from me and he left the key with me in my office. I will use it every time I need
Josseline Valle Ramos, London
Nice and friendly service
Nice and friendly service
Joerg Noppens, Kenley
Great job well done
Great job well done
Steven Webb, London
Great communication
Great communication
Buki Gagar, Milton Keynes
Reliable and good value for money.
Reliable and good value for money.
Jurgen Rigterink, London
My vehicle was completed in one day
My vehicle was completed in one day. The mechanics were able to free up seized calipers instead of needing to replace them therefore saving me money.
Andrew Shaw, Woking
Did the job as agreed and collected and…
Did the job as agreed and collected and returned ahead of schedule and all in Christmas week with little notice
Philip Hall, Gerrards Cross
Excellent and reliable
Excellent and reliable. Would highly recommend
June Freed, Benfleet
Very happy with service
Very happy with service, customer service answered all questions promptly and arrange for someone to pick up car/ bring back which was very useful indeed. Cheers!
Lorraine Peacock, London
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Really easy and convenient service
This is the second time I use the service and I am very happy with it. I don’t need to waste my time taking my car to the garage and wait there until it is ready.
The guy came to my office and collect the key from me and he left the key with me in my office. I will use it every time I need
Josseline Valle Ramos, London
Nice and friendly service
Nice and friendly service
Joerg Noppens, Kenley
Great job well done
Great job well done
Steven Webb, London
Great communication
Great communication
Buki Gagar, Milton Keynes
Reliable and good value for money.
Reliable and good value for money.
Jurgen Rigterink, London
My vehicle was completed in one day
My vehicle was completed in one day. The mechanics were able to free up seized calipers instead of needing to replace them therefore saving me money.
Andrew Shaw, Woking
Did the job as agreed and collected and…
Did the job as agreed and collected and returned ahead of schedule and all in Christmas week with little notice
Philip Hall, Gerrards Cross
Excellent and reliable
Excellent and reliable. Would highly recommend
June Freed, Benfleet
Very happy with service
Very happy with service, customer service answered all questions promptly and arrange for someone to pick up car/ bring back which was very useful indeed. Cheers!
Lorraine Peacock, London
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
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